Shawn Kates

MBA, MA, PMP, PfMP, PMI-ACP, CSM, SA, ICP-ACC

Vaughan ON Tel. 437-***-**** ad5cdx@r.postjobfree.com linkedin.com/in/shawnkates

Profile Summary

PMP-certified project manager with significant consulting experience in technology, financial services, the public sector, and telecom. Leading initiatives with budgets exceeding $10 M. Extensive experience working with System Development Lifecycle (SDLC) methodologies (Waterfall/Agile – Scrum, Kanban, Scaled Agile); leading and developing all deliverables, consistently delivering bottom-line value and results within budget and on time.

Skills

Project Management

Continuous Learner

Adaptability to new technologies

Transformational

Leader

SDLC (Waterfall/Agile)

Agile Methodologies (Scrum, Kanban & Scaled Agile)

Coaching and Mentoring

Financial Management

Problem Solving

Work Experience

Sr. Business Solutions Consultant (Contract)

Ministry of Attorney General (MAG), Toronto, ON Aug. 2023 – Present

Project Lead managing numerous workstreams, including Configuration, Data Migration and Service Management, to transform legacy 20-year-old legal case management tools into a new Filevine SaaS solution with a budget of $22 Million.

Program Manager Lead, responsible for managing the end-to-end delivery of a large-scale Finance Transformation Program comprising multiple project resources and teams, ensuring the delivery timelines, budget, quality of deliverables, and client satisfaction.

Director, Technology Strategy & Transformation (TS&T)

PricewaterhouseCoopers (PwC), Toronto, ON Jan. 2022 – Jan. 2023

Managed and led numerous TS&T business development opportunities ranging from $300K to $10 M+. Most of the client engagements were helping clients define the right technology solutions to move their business forward with a strategic roadmap, focusing on quick hits and short and long-term planning.

Program Manager Lead responsible for managing the end-to-end delivery of a large-scale Finance Transformation Program comprising multiple project resources and teams, ensuring the delivery timelines, budget, quality of deliverables and client satisfaction.

Project Manager (Business Solutions Delivery) Apr. 2019 – Dec. 2021

Purolator, Mississauga, ON

Program Manager for migrating Legacy infrastructure to Amazon Web Services (AWS) for Air Operations, resulting in a 90% savings in operational costs.

Program Manager for ‘Terminal Planning’ Projects with a scope of applications (GIS, AWS) within 200 Terminals across Canada. Involved in managing a team of external consultants and vendors, enabling the organization to build a new platform for route optimization and handle significant volumes of future eCommerce packages optimizing courier delivery efficiency by 400%.

Project Manager for upgrading and optimizing ‘Cetaris Fleet Maintenance Management Software,’ creating visibility into work orders, and automating backend fulfilment of OEM parts for courier fleet.

Portfolio Manager for Amazon Web Services (AWS), Air Operations and GIS (Transportation & Fleet) Projects, including budget forecasting and planning of platforms for the strategic plan.

Agile Project Manager (Business Solutions) May 2017 – Dec. 2018

CAPREIT (REIT), Toronto ON

Program Manager for a large CRM implementation focusing on Tenant and Operation Service Requests, managing complex integration ecosystem involving SAP ECC / Boomi/Data Services / Salesforce / RingCentral CTI vendors.

Program Manager for multiple ‘Energy Management’ Projects focusing on value-added services to Building Automation Systems (BAS), including the development of a central Network Operating Centre (NOC) for alerts across Canada; the project included IOT solutions from Distech and Iconics, and integration into the network for dedicated VLAN to optimize security.

Senior Management Consultant May 2016 – May 2017

ForwardVu (Management Consulting), Toronto ON

Program Manager and Management Consultant for a new luxury online retailer in developing a go-to-market strategy (GTMS), customer acquisition, sales, business development, and partner relationship management.

Increased growth by 2000% and generated over 3000 sales in the first month by developing and delivering a sales optimization strategy.

Managed team of 4 web developers through System Development Lifecycle for Shopify, eBay, Amazon, and other eCommerce auction platforms.

Senior Manager Feb. 2011 – April 2016

Professional Services / Business Development / Special Projects

Rogers Communications, Toronto ON

Program Manager managing a $3M Budget for a technical team of 5 for approximately 20 Data Centre infrastructure projects delivered on time and within budget in a complex environment.

Program Manager for ‘Rogers Bank Project’ through Rogers System Development Lifecycle and gates for project deliverables, resourcing, and CAPEX / OPEX funding; $6M Budget.

Professional Development

ICAgile Certified Professional – Agile Coaching (ICP-ACC) 2020

Scaled Agile – Certified SAFe 6 Agilist (SA) – ID: 737*****-**** 2019

Certified ScrumMaster (CSM), Scrum Alliance – ID: 889-***-****

PMI Agile Certified Practitioner (PMI-ACP), PMI - PMI ID: 227****-****

Project Management Professional Certification (PMP), PMI - PMI ID: 221****-****

Portfolio Management Professional Certification (PfMP), PMI - PMI ID: 125027E2 2015

Education

Executive Master of Business Administration (MBA), University of Fredericton.

Master of Arts (M.A.), Geographic Information Systems (GIS), University of Western Ontario.

Bachelor of Arts (Double Honours – Geography / Environmental Studies), York University.

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