Operations Manager Team Member

Nicol P Arrington

Jonesboro, GA *****

770-***-**** - **************@*****.***

Professional Summary

Skilled Security Manager with more than 20 years in law enforcement, corrections and security. Works well independently and as part of a team. Proficient in training and mentoring security employees to maintain high standards of security down to the last team member. Well-versed in patrolling grounds, monitoring feeds and conducting screenings.

Skills

Lead Investigator

Emergency Drills

Performance Monitoring and Evaluation

Problem Resolution

Onboarding and Orientation

Employee Training

Disaster Preparedness

Maintaining Compliance

Policy Development and Enforcement

Operation Monitoring

MS Office

Records Organization and Management

Work History

10/2023 to Present

02/2023 to 10/2023

07/2020 to 02/2023

Site Supervisor

Allied Universal/GardaWorld

Devise and enforce security policies and procedures to safeguard the organization and its assets.

Perform routine security assessments to identify and address potential risks and vulnerabilities, crafting strategies for risk reduction.

Monitor surveillance and alarm systems, swiftly responding to security breaches or incidents.

Liaise with law enforcement, emergency services, and relevant stakeholders during security emergencies.

Investigate security incidents, accidents, and breaches, preparing comprehensive reports with improvement recommendations.

Stay abreast of evolving security trends, technologies, and regulations, providing recommendations for system and procedural enhancements

Assistant Operations Manager

Capital Guard Security

Formulating Policies

Managing Daily Operations

Budget Planning

Resource Allocation

Training and Development of Security Staff

Operations Manager

EKG Security Inc – Atlanta, GA

Oversaw contract negotiations, budget implementation, disciplinary reviews, training, and manpower work schedules.

Liaised with corporate headquarters on compliance with manpower, travel, replacements, and operational requirements.

Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.

Identified, developed, implemented, and maintained security protocols for organization.

Submitted documentation for weekly payroll, managed schedules and enforced policies.

Maintained high standards of excellence for security programs, strategies and plans while working in busy, high-risk settings.

06/2013 to 11/2020

Security Supervisor

Advantage Protective Services – Kennesaw, GA

Developed and implemented training procedures for all newly hired personnel

Hired, trained and managed a staff of 15 security officers

Provided gate access to authorized individuals by checking and verifying badges in order to ensure the safety of clients and staff

Managed staff schedules for all shifts and events to minimize overtime costs

Overseeing daily activities ensuring duties are performed according to standard operating procedures.

Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.

07/2012 to 02/2013

Security Supervisor

Banneret Security – Atlanta, GA

Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units

Managed more than 20 security officers for educational institutions, public facilities and private businesses

Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety

Monitored the entire facility using CCTV while simultaneously performing dispatch duties.

06/2008 to 11/2010

Correctional Officer

Clayton County Sheriff's Office – Jonesboro, GA

Directed and provided immediate supervision over inmates, enforced policy and procedures, generated incident reports and maintained records as well as maintaining security of the detention facility to ensure the safety of staff and inmates

Recommended improvements in security systems and procedures.

Education

05/1990

01/2024

High School Diploma

C.L. Harper High School - Atlanta, GA

Bachelor Of Science-Criminal Justice Admin

University Of Phoenix-Atlanta, GA

Certifications

Certified Security Supervisor Staffing and scheduling Skilled in conflict resolution Combat Lifesaver Certification CPR and Child CPR Training Interviews and interrogations Microsoft Office C-Cure and S2 knowledge Natural leader Combat Lifesaver Certification WinTeam, Track Tik, Ehub, Silvertrack, Lighthouse

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