Human Resources Inventory Control

Profile

I am a highly-skilled, dedicated, and experienced professional with

more than 13 years experience in leading, motivating and producing results. Recognized nationally in my field for my work ethic and record sales numbers, I am seeking a position in which my skills can be utilized to advance my team and I to the next level. Experience

Service Experience Manager Nordstrom Rack

Frisco, TX 2014 - Current

• Audited team performance and gave critical feedback when needed.

• Addressed wins and opportunities with the team.

• Assessed critical areas of the store, and suggested solutions and game plans to address issues.

• Made sure the department is adequately staffed.

• Planned for incoming shipments, and communicated errors with vendors and the warehouse.

• Assisted in onboarding, employee trainings, and retention.

• Worked with Human resources on employee issues, dealing with attendance or coaching.

• Set aggressive targets for employees to drive company success and strengthen motivation.

• Managed overstocking, restocking, and inventory control procedures during the overnight shift.

Inventory Manager Nordstrom Rack

Frisco, TX 2011 - 2014

• Collaborated with the Store Manager in developing and providing effective training to employees on shrinkage.

• Reviewed and coordinate outbound/ inbound transfers.

469-***-****

ad5c6x@r.postjobfree.com

7913 Silverado Trail

McKinney, TX

75070

MICKI STEPHENSON

• Executed successful store inventory preparations, resulting in record district numbers for 2012 and 2014.

• Planned, prepared and executed business plans to achieve department goals.

Fulfillment Lead Nordstrom Rack

Dallas, TX 2010 - 2011

• Partnered with the merchandising team to create and implement profitable pricing strategies.

• Managed order availability by keeping detailed records of stock inventory.

• Monitored packaging supply inventory and proactively requisitioned

• Diligently examined packages and labels for defects or inaccuracies.

• Operated TC52 computer system, hand-held inventory control device and calculator to fill orders on time.

• Updated merchandise pricing to match new values and special promotional rates.

• Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.

• Supervised and trained new staff in performing census.

• Reviewed printed tickets or digital orders to get item numbers and merchandise locations.

• Prepared and checked outbound shipments for accuracy.

• Oversaw warehouse staff and maintained efficiency in fast-paced environment.

• Pulled merchandise from inventory storage and documented quantities to maintain accuracy.

• Maintained compliance with company safety policies and called violations to attention of Department management.

Sales Nordstrom

Dallas, TX 2009 - 2010

• Provided positive first impressions to welcome existing, new and potential customers.

• Enhanced product presentation and promotional material displays, working alongside retail representatives.

• Processed product returns and assisted customers with other selections.

• Maintained customer satisfaction with quick and professional handling of product returns.

Education

Texas Women's University 2003 - 2006 BBA Finance

Cornell University 2022 - Present

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