Delivery Driver Customer Service
Resume:
Lakiyah Barlow
Gilbert, AZ *****
*******.********@*****.***
A highly motivated and organized individual with excellent communication skills. I have the ability to work in both team and individual settings, and I am always looking for new challenges and opportunities to develop my skills. I also bring a diverse range of skills, experience and knowledge everywhere I go!
Work Experience
Amazon Delivery Driver
Amazon Flex - Arizona
October 2021 to Present
• Delivers to customers in a timely and efficient manner
• Load and unload deliveries to and from vehicle
• Verify the accuracy of orders before and during deliveries
• Provides excellent, outstanding customer service Store Manager
Circle K - Arizona
April 2017 to December 2022
• Achieved 73% in sales targets and monitored performance to reach revenue goals
• Managed a team of 10+ employees and provide training, guidance and support to ensure optimal performance
• Audited and monitored inventory levels and guaranteed stock availability to meet customers demand
• Provided a clean, organized and visually appealing store at all times
• Encourage a positive working environment for all staff and customers to promote teamwork Youth Care Worker
Southwest Key Programs - Mesa, AZ
March 2022 to October 2022
• Provided direct care and supervision to youths in a residential setting
• Ensured a safe and inclusive environment
• Collaborated with other staff members to provide the best care possible
• Maintained accurate records of each youth’s progress
• Implemented individualized treatment plans
Outbound Sales Representative
Simplicity Business Solutions - Scottsdale, AZ
February 2021 to May 2022
• Built strong relationships with clients and effectively communicated the value of the financial services
• Exceed monthly sale targets and contribute to the overall revenue growth of the company
• Verified and updated information in clients profiles
• Identify clients needs and provided the appropriate solution to meet their requirements Medical Personnel
Shyft6 - Mesa, AZ
January 2020 to October 2020
• Maintained accurate and up-to-date medical records
• Monitored and maintained inventory of medical samples and equipment
• Adhere to strict infection control protocols and maintained clean and safe working environment
• Provided direct patient care
Caregiver
Synergy HomeCare - Mesa, AZ
January 2016 to October 2016
• Provided care to patients, including mobility and transfers
• Assisted with light housekeeping, ensuring a clean and safe environment
• Provided emotional support and companionship
• Reported all documentation to head nurses
CNA - Certified Nursing Assistant
Madonna Towers - Rochester, MN
June 2015 to July 2016
• Assisted with daily living activities, such as eating, dressing, bathing
• Documented vital signs, observations and notes and maintained accurate medical records
• Administered medications and assisted with medical treatments
• Collaborated with healthcare team to develop and established care plans accordingly
• Provided emotional support to anybody involved and communicated effectively with patients and families
Education
High school diploma
Rochester Off-Campus Charter High School - Rochester, MN August 2014 to May 2016
Skills
• Store Management Experience
• Retail Management
• Strategic Planning
• Microsoft Office (10+ years)
• Infection Control Training
• Financial Services
• EMR Systems
• Organizational skills (10+ years)
• Medical coding
• Appointment scheduling
• Data entry
• Critical thinking
• Multi-tasking
• Detail-Oriented
• Time management
• Medical Records
• Vital Signs
• Microsoft Office
• Logistics
• Child welfare
• Medical documentation
• multi-tasking
Certifications and Licenses
Adult & Pediatrics First Aid/CPR/AED
May 2022 to Present
Trained & granted by American Red Cross - 00THUIF
Certified Nursing Assistant
August 2015 to July 2018
Nursing Assistant Certification from State of Minnesota - 10746672 Trauma and Trauma-Informed Care
April 2022 to Present
Training & certified by DFPS
Level 1 Fingerprint Clearance Card
March 2022 to March 2028
State of Arizona - 2022P11590
Food Handler Certification
April 2022 to April 2025
AZ-2505827
Assessments
Customer focus & orientation — Proficient
July 2023
Responding to customer situations with sensitivity Full results: Proficient
Basic computer skills — Proficient
July 2023
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Sales skills — Proficient
July 2023
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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