PAMELA GORDON
502-***-**** *****************@*****.*** Fairdale, Ky
SKILLS
• Data Entry and Management
• Data Analysis
• Data Validation and Verification
• Documentation and Filing
• Compliance and Regulation Adherence
• Training and Development
• Project Management
• Interpersonal Skills
PROFESSIONAL SUMMARY
Highly motivated and results-driven professional with a proven track record in data entry and analysis, showcasing years of experience and a strong commitment to achieving excellence. Adept at transforming complex data sets into actionable insights, I possess a keen eye for detail and an unwavering dedication to accuracy. EXPERIENCE
Receptionist, May 2022 - Current
Modern Medical, Louisville, Ky
Effectively communicate program details, pricing, and benefits to potential clients, ensuring accurate and enticing information
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Manage appointment scheduling, efficiently coordinating client preferences with available time slots and clinic resources
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Thoroughly input and keep customer information updated in the clinic's database, ensuring the records remain comprehensive and current
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HR Manager, Nov 2017 - Current
MG Logistics, Louisville, KY
Develop and maintain comprehensive employee files, ensuring accurate documentation of personnel records and compliance with legal requirements
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Oversee employee onboarding, training, and development programs, nurturing a skilled and engaged workforce
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Address employee relations issues, mediating conflicts and ensuring a fair and respectful workplace for all staff members.
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Access Control Coordinator, Feb 2017 - Nov 2017
Kentucky State Fairboard, Louisville, Ky
Coordinated and scheduled access for authorized personnel, optimizing resource utilization and minimizing disruptions
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Maintained accurate records of access activities, creating comprehensive logs for audit and accountability purposes
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Attorney's Assistant, May 2016 - Jan 2017
Hardin Law Office, Louisville, Ky
Conducted thorough case reviews, organizing and summarizing legal documents for attorney reference
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Proactively followed up with clients, addressing inquiries and providing updates on case progress
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Entered critical case information into the firm's database, ensuring accurate and up- to-date records
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Shuttle Driver/Server, Mar 2014 - May 2016
Brownboro Park Retirement Communty, Louisville, Ky Safely operated shuttle bus, prioritizing the comfort and safety of senior residents during transit
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Cultivated a warm and friendly atmosphere, offering assistance and companionship to residents
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Bus Driver, Aug 2013 - Mar 2014
CDL, JCPS, Louisville, Ky
Demonstrated reliability by maintaining punctual routes, ensuring students arrived on schedule
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Communicated clearly with students, parents, and school staff, addressing concerns and maintaining open lines of communication
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Implementation Specialist, Jun 1987 - Apr 2012
Bank of America, Louisville, Ky
Orchestrated comprehensive internal audits to assess adherence to industry-specific laws and regulations, meticulously reviewing financial data and transaction records
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Collaborated closely with management to assess corrective actions, providing data- driven recommendations for process optimization and enhanced customer experiences
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Leveraged advanced data analysis techniques to extract actionable insights, facilitating informed decision- making by senior management
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