Assistant Manager It Service

Alicia J. Jackson ****************@*****.*** 201-***-****

Work Experience

Storage Sense – Aiken, SC February 2020 – Present

Manager –

Run the office and handle daily tasks

Sell units and help people with their storage needs

Handle money from auctions and buying of units

Handle Capex Projects and work with vendors

Minimal Maintenance on simple projects

Storage Sense – Aiken, Sc January 2, 2020- February 2020

Assistant Manager-

Assisted the manager with their daily duties

Open and close store

Help clients get what they need for storage purposes

Handle money

Rack Room Shoes - North Augusta, SC

Assistant Manager - October 2019- December 2019

Take care of clients’ needs and or concerns.

Open the store

Take deposits to the bank

Put up the merchandise that comes in.

Receive and send shipment orders.

Train new employees and teach them the process of the company.

State Farm Insurance – Steve Mason Aiken, SC

Insurance Agency Representative— February 2019- May 2019

Provide product resources for customers

Support resident agents with quoting process and billing

Provide call reception to clients

Manage walk-in customers to office

Austin Taylor Insurance North Augusta, SC

Insurance Agency Representative— October 2018- February 2019

Provide product resources for Nationwide, Geico, Etc.

Set up customer quote for resident agents

Contact customers to discuss accounts / billing

Assist agents with scheduling and clients

State Farm Insurance – Collette Ball Aiken, SC

Retention & Banking Specialist— September 2016-October 2018

Process incoming calls and walk-in customers

Contact customers with overdue accounts and handle billing

Manage IT service requests for office equipment

Schedule appointments for resident agents.

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