Customer Service Auto
Resume:
Scott Simpson
Loveland, CO *****
*******@*****.***
** ***** ** ********** *********, business fulfillment, and profit success.
Proficiencies
●Mitchell
●Customer-oriented
●Auto Service Writer (10+ years)
●AutoTech-oriented
●Store Management Experience
●Business-oriented
●Auto Service Management
●Genuine Leader
●Part Orders
●Trusted
●Revenue Growth
●Accountable
●Profit & Loss
●Promotion & Merchandising
●Merchandising
Work Experience
Lead Front-of-the-house Operations
E&B Automotive - Loveland, CO May 2018 to August 2024
• Maintained long-term customer relationships establishing tenure, rapport, and proactive support.
• Lead front-of-the-house operations with service writing, sales, and customer service and intake.
• Handled part orders and backroom inventory to support anticipated execution of service orders.
Sales Associate Manager
CSK Auto Parts - Nampa, ID 2004 to 2017
• Raised customer loyalty with education and brand promotion advocating company's products, integrity,and value.
• Prioritized customer resolutions efficiently in a gracious manner, reflected by continuous positivefeedback.
• Championed a positive atmosphere by consistently treating employees and customers with respectand consideration.
• Fostered best practices in sales strategy and customer service to team members increasing store profitand efficiency.
Education
A.A.S. in Business
College of Western Idaho - Nampa, ID
2017
Contact this candidate