Melissa Hill
Sunrise, FL *****
*********@*****.***
Work Experience
Member Service Representative
Conduent (Aetna Medicare) - Sunrise, FL
October 2023 to Present
Answering all mm questions regarding their plans with Aetna health. Filing grievances, and mm claims Enumerator/Census Taker
US Censors Bureau - Sunrise, FL
January 2023 to July 2023
Housing survey
Data Entry/Claims Processor
Continuum Global Solutions (Aetna health) - Sunrise, FL August 2022 to January 2023
Enter claims in the computer and processing them
Enumerator/Census Taker
US Census 2020 - Sunrise, FL
April 2020 to November 2020
Customer survey
Home Health Aide
BrightStar Care - Pembroke Pines, FL
July 2016 to March 2020
Patient care
Enumerator/Census Taker
U.S. Census Buereau - Fort Lauderdale, FL
April 2009 to October 2009
Placing properties on the map
Office Manager
Beacon Security, LLC - Fort Lauderdale, FL
January 2005 to March 2009
In charge over office and 3 workers. Schedule classes and accepted payment for class. Paid office bills using Quickbooks
Backend data entry
Motorola Mobility - Sunrise, FL
October 1999 to March 2000
Inspection of phone boards and entering them into the computer Customer Service Representative
Time Customer Service-Time Inc - Gainesville, FL
January 1996 to November 1997
Magazine sales
Education
Trade school in Patient care tech
Global medical tech Institute - Miami, FL
August 2020 to May 2021
Associate's degree in Accounting
FSU - Tallahassee, FL
August 1999 to October 1999
Some college in Accounting
Santa Fe Community College - Gainesville, FL
August 1997 to June 1999
Skills
• General Ledger Accounting
• Accounts Payable
• Typing
• Accounting
• Data Entry
• QuickBooks
• Journal Entries
• Office Management
• Accounts Receivable
• English
• Phone etiquette
• Windows
• Communication skills
• Customer service
• Medical terminology
• Computer skills
• Patient monitoring
• Sales
• Organizational skills
• Computer literacy
• Microsoft Word
Certifications and Licenses
Driver's License