Jamie Dungey
Agile Leadership Strategy & Execution Team Development
Golden, CO 80403
*****.******@*****.***
https://www.linkedin.com/in
/jamiedungey/
EXPERIENCE
Technical Project Manager Major League Baseball / Tickets.com Boulder, CO Apr. 2022 - Present
● Led cross-functional teams to deliver complex projects on time and within budget, championing Agile practices and optimizing software development lifecycles.
● Cultivated strong collaboration across teams to ensure alignment with program and enterprise-level strategic goals. Release Train Engineer & Agile Coach DaVita
Denver, CO Dec. 2019 - Apr. 2022
Release Train Engineer (2021-2022)
● Facilitated program events and ensured transparent communication with stakeholders, managing risks and impediments.
Agile Coach (2021-2022)
● Empowered teams through Agile process training, coaching, and continuous improvement initiatives.
Senior Scrum Master (2019 - 2021)
● Led Agile transformation for a growing team, facilitating ceremonies, establishing working agreements, and driving continuous improvement.
● Mentored junior and mid-level Scrum Masters and Product Owners, championing Agile adoption within the organization. Senior Scrum Master IHS Markit Digital
Boulder, CO Nov. 2017 - Dec. 2019
● Facilitated Agile ceremonies, fostered transparency, and coached teams towards self-organization and continuous improvement.
● Successfully scaled teams, implementing Agile methodologies like Kanban and Lean to optimize workflow and delivery. Scrum Master/ Project Manager Spectralink
Boulder, CO May 2010- Nov. 2017
Scrum Master / Project Manager 2014 – 2017
● Led the implementation of Agile, coaching and guiding teams and the organization in adopting the scrum framework. This resulted Projects
Go-Ahead Entry, MLB
2023-2024
Led the implementation of
"Go-Ahead Entry" at Citizens
Bank Park. Go-Ahead Entry is
a facial recognition system
enabling fans to enter
seamlessly and hands-free.
This innovative solution
reduced wait times and
enhanced the overall fan
experience at the ballpark.
COVID Response - Telehealth
Upgrade, DaVita
2020-2020
Spearheaded the stabilization
and deployment of a
tele-health solution amidst
the pandemic's peak.
Within weeks, the application
scaled from supporting 100
users to over 10,000,
facilitating crucial healthcare
access during a critical time.
ERP System Migration,
Spectralink
2016-2017
ERP Systems: Scrum Master
for migration of Enterprise
Resource Planning (ERP)
systems from Siebel CRM to
Oracle EBS. Partnered with
Polycom to complete a joint
project as a condition of
divestiture of Spectralink.
in improved collaboration, increased product quality, and faster time-to-market.
● Implemented Scrum for the migration of Enterprise Resource Planning (ERP) system from Siebel CRM to Oracle EBS.
● Project Manager for nearshore operations transition, saving $10 million annually.
Manager of RMA 2014 -2017 Boulder, CO
RMA Coordinator II 2012 - 2014, Boulder, CO
RMA Coordinator 2010 - 2012, Westminster, CO
EDUCATION
Certified Professional Agile Coaching
Agile Visa
Issued Sep 2023
Registered Scrum@Scale Practitioner
Scrum Inc
Issued Dec 2023
Certified Scrum Professional - ScrumMaster
Scrum AllianceScrum Alliance
Issued Aug 2021
Scrum Foundations Educator Scrum Foundations Educator Scrum AllianceScrum Alliance
Issued Aug 2021
Leading SAFe 5.0
Scaled Agile, Inc.Scaled Agile, Inc.
Issued Dec 2020
Advanced Certified ScrumMaster (A-CSM)
Scrum AllianceScrum Alliance
Issued Oct 2018
Certified ScrumMaster
Scrum AllianceScrum Alliance
Issued Feb 2016
Business Specialization Certification
Front Range Community College
Issued May 2014
Associate's degree
Front Range Community College
Graduated Cum Laude in 2013.
Agile Leadership
Founder and Guild Leader for
the Scrum Master Guild -
DaVita
Founder and Agile
Community of Practice -
DaVita
Guild Leader for the Scrum
Enthusiast Guild - IHS Markit
Digital
Agile Chapter Member:
Training and Onboarding -
IHS Markit Digital
SOFTWARE
Jira
Confluence
Jenkins
Google Workspace / G Suite
Microsoft Office
Visio
Microsoft Teams
Slack
Figma
Figma Jam
Miro
Zoom
WebEx