**** ********** ****

Ft Lauderdale, Fl

Zip Code: 33312

ad5biw@r.postjobfree.com

802-***-****

Barbara Plunket

OBJECTIVE: To obtain a position where I can further develop my managerial skills and utilize my desire for growth within the organization.

EXPERIENCE:

Delta Sky Club, Ft Lauderdale Jan. 2016/Present

Sodexo corporate services, General Manager

Oversee all aspects of clubs 200+ seating dining room with full service bar, serving up to 900+ passengers per day

Ensure all compliance standards are being met in accordance with Delta regulations

Signatory for all Sodexo employees at FLL

Responsible for the organization and documentation to be in compliance for annual 3rd party NSF food sanitation and safety audits. Provided support remotely through TeamViewer software.

Train supervisors in proper opening/closing procedures and related paperwork

Prepare and administer schedule according to established labor hours

Work closely with the client to ensure all club standards are met.

Responsible for inventory utilizing Sodexo systems and report on weekly financials for food, payroll, and controllable supplies

Order all food/liquor/and all supplies

Responsible for new hire paperwork including orientation

Serve on the safety committee

Supervise all front and back of the house employees in daily tasks

Skilled in handling customer and employee issues to a positive resolution

Attend district meeting and conference calls keeping current on all new directives and information.

Lead a productive, positive team

Hold staff members accountable, constructive counseling up to termination.

University of Vermont, Waterman Manor and Café Oct.2014/Dec. 2015

Sodexo Campus Services, Supervisor

Responsible for the organization and documentation to be in compliance for annual 3rd party NSF food sanitation and safety audits. Provided support remotely through TeamViewer software

Assisted Unit Manager in the daily operations of the 75 seat waited table style service dining facility as well as a fast casual quick service retail cafe. Responsible for the organization and documentation to be in compliance for annual 3rd party NSF food sanitation and safety audits. Provided support remotely through TeamViewer software

Completed daily food service tasks to support the operations such as salad bar prep, wait staff and assisted with bar set ups and execution. Provided support for high end special event catering.

Completed cash handling duties, conducted orientation for new employees and provided support for the overall unit’s success

Walmart – Williston, Vermont Jan.2014/Oct.2014 Operations Manager

Responsible for all aspects of store operations in a location that does in excess of 68 million dollars a year in sales. Supervised_ departments and_ employees for the entire store. Monitor accounting paperwork daily

Create and administer schedule 3 weeks in advance for 12S people

Monitor employee computer training to make sure it's done on time

Ensure all compliance standards are being met and recorded on time

Resolve customer related issues to the customer’s satisfaction, by email, phone or customer service desk.

Verify department manager orders electronically and Spot check pricing accuracy throughout the store.

Verify on hand changes weekly and monitor store shrink- working with store shrink manager and local police.

Review store surveillance tapes for police records, to verify customer issues as well as in house activity.

Very signage for accuracy and placement.

Hold truck unloaders to company time standards as well as safety

Monitor activities and procedures in offices such as accounting UPC and personnel

Ensure department managers have proper modular sets and counts

Supervise 2pm meeting to discuss where the freight will be placed before truck arrival and follow up during the day

Monitor money gram activities, review logs and check compliance hot line logs

Managed human resources functions including payroll, absenteeism tracking, hiring, and all employee relations accountability

University of Vermont, Brennan’s Pub and Bistro Sept.2010/Jan.2014

Sodexo Campus Services, Food Service Manager 2

Manage over 20 employees in the daily operation of a 130 seat student restaurant/pub on a large University campus. Responsible for a budget

Train supervisors in proper opening/closing procedures and related paperwork

Prepare and administer schedule according to established labor hours

Work closely with sustainability manager to ensure our products are local and organic

launched a new sustainable, local menu each semester

Completed inventory utilizing Sodexo systems and report on weekly financials for food, payroll, and controllable supplies

Maintained key client relationships within the student center

Consult with local vendors on new products to test market and host farmer events

Work with student events planners on event menus and UVM program board to schedule live shows and movie nights on our stage and big screen

Consult with client on catering events as well as catering supervisor

University of Vermont, Brennan's Pub and Bistro Aug.2008/Sept.2010

Sodexo Campus Services, Supervisor 2

Maintain all files for the unit in preparation for food/physical safety audit. Having received green and above for more than 3 years consecutively

Prepare and administer schedule while cutting labor by 55 hours

Responsible for new hire paperwork including orientation

Serve on the safety committee

Supervise all front and back of the house employees in daily tasks

Skilled in handling customer and employee issues to a positive resolution

Responsible for delivering packages within window specified

Williston Central School Williston, Vermont 2005/2008

Supervisor

Trader Dukes Restaurant - South Burlington, Vermont 2004/2008

Bartender

Price Chopper - Shelburne Rd South Burlington Vermont 2003/2005

Food Service

Cactus Pete's Steak House/Saloon 1993/2003

Bar Manager

Education:

Community College of Vermont

O'Brien's College of Cosmetology

Spaulding High School

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