Business Development Customer Service

SUMMARY OF QUALIFICATIONS

Dynamic, customer oriented record of achievement and demonstrated success in administrative, organizing and providing outstanding results in highly competitive work environment. Well organized with a track record that demonstrates self-motivation, creativity, and initiative to achieve both personal and organizational goals.

PERSONAL BACKGROUND

Name: Shambhu Rai

Address: Itahari-8, Sunsari

Date of birth: 28th December, 1990

Email address: *************@*****.***

Mobile No.: +977********** & +977**********

CORE COMPETENCIES

1 Logistical Support

2 Business Development

3 Customer Service & Retention

4 Team Building

PERSONAL STRENGTHS

1 Good oral and written skills in both Nepali and English. 2 Diligent worker with attention to detail.

3 Honest and Dependable.

4 Independent, self-assured, self-starter and proactive. 5 Good judgment in when to use initiative and when to ask for guidance. 6 Strong planning and organizing skills.

TRAININGS & SKILLS

Risk Based Credit Management for Credit Managers

SME loan and Spread Sheet based Training (NIC Asia Bank & Mega bank)

Credit Risk and Legal policy related Training (Mega Bank & Machhapuchchhre Bank)

Cash and Operation based Training (Machhapuchchhre Bank)

AML/CFT and Life Insurance policy related Training (NIC Asia Bank & Mega Bank)

MS - Word

MS - Power Point

MS – Excel

Adobe PageMaker

Email & Internet

Accounting Tally

Accounting Fact

Accounting Swastik Gold

EDUCATION BACKGROUND

Bachelor of Business Studies (BBS) – First Division with 61.14% Kasturi College

Itahari 01, BP Chowk, Sunsari

Year 2010-2014

Intermediate in Commerce (10+2)- First Division with 66.10% Kasturi Higher Secondary School

Itahari 01, BP Chowk, Sunsari

Year 2008-2010

School Leaving Certificate (SLC)- First Division with 62.50% Shree Janta Madhyamik Vidhyalaya

Itahari 01 Sunsari

Year 2008

Note: Master degree running

WORKING EXPERIENCE

Supervisor (6 years)-Branch Manager

Nepal Investment Mega Bank Limited

Assistant (1.5 years)-Relationship Manager

NIC Asia Bank Limited

Junior Assistant (1.5 years)-Operation and Credit Depart Machhapuchchhre Bank Limited

Accountant (7 month)

Safeway Technologies Pvt. Ltd., Kumaripati, Lalitpur, Nepal References

Kamlesh Poudel Durga Bhattarai

Principle Branch Manager

Kasturi College Nepal SBI Bank Limited

Itahari 01, sunsari Itahari Branch, Itahari

Contact: 984-***-**** Contact: 985*******

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