Radiology clerk
Resume:
ROBIN BERNDSEN
Imagine Assistant
Delafield, WI *3018
**********@*****.***
#readytowork
Authorized to work in the US for any employer
Customer Service/medical Secretary/chiropractic Technician/x-ray Technician Corrective Spinal Care Chiropractic - New Berlin, WI February 1992 to February 2020
New Berlin, WI
February 1992 to February 2020
Responsibilities:
• Scheduling (appointment setting for patients and medical supply companies).
• Customer Service / Medical Secretary /vendor rapport.
• Patient care
• Records associate/HIPPA laws
• All ordering of inventory, collections/billing.
• Insurance verification, collecting co-pays daily, and efficiently.
• Accounts payable/accounts receivables.
• X-ray technician
• Patient transfers/proper body mechanics.
• Responsible for all proper forms to be signed and dated. Updates on addresses, emergency contacts, insurance updates and changes in coverage. All orders for treatment updated on a monthly basis. Efficient records Biweekly and monthly billing to proper insurances/ private pay patients. Making sure all payments are made in an timely manner. Accomplishments:
I am very compassionate towards our patients/families, and sales reps. I understand their pain and I have made a impact on 100's of patients in the last 29+ years here. I can explain billing questions in a way that the customer can understand, and I am definitely a people person. Trusted and Loyal Skills Used:
X-ray knowledge of the Spine.
R
WORK EXPERIENCE
• Understanding how the nerves and muscles all connect, Patient care technician, Computer skills, Excellent appointment setting skills. Customer service/Vendor Skills. Efficient in collections, Accounts receivables/record keeping for 20+ years.
Staffing Coordinator, Appointment Setter Patient Care Advocate/ Patient NovaCare Rehabilitation - New Berlin, WI
January 1988 to December 1991
New Berlin, WI
January 1988 to December 1991
Responsibilities:
Rehabilitation Technician, Assisting therapists in activities of daily living/proper use of DME equipment/ splinting for contractures. Transporter, Infection control, appointment setter, scheduling, and billing/ records associate/customer service representative. Explained to the patients what they're coverage would be under Medicare Part A or Medicare Part B.
(walkers, DME equipment, shower chairs railings etc.) Accomplishments
Coordinated the Rehab Department. Made sure all therapists SOAP notes and billing where on time and done correctly/ proper units where documented. Kept very good records/made sure all doctors orders where signed and properly put in charts for therapist to start treatment with patients. Made sure that all schedules for PT, OT and Speech therapy Departments where properly scheduled for needed tx. Radiographer in Radiographer
School of Radiology/WCA - Madison, WI
February 1992 to July 1995
High school diploma in General
West Allis Central HS - West Allis, WI
September 1984 to June 1987
Interferrrential, Ultrasound, Hot and cold therapy, and Infra red Therapies (10+ years) Data Entry (10+ years)
Office Experience (10+ years)
Customer Service (10+ years)
Medical Office Experience (10+ years)
Insurance Verification (10+ years)
Medical Terminology (10+ years)
Medical Scheduling (10+ years)
Medical Records (10+ years)
HIPAA (8 years)
Experience Administering Injections
EDUCATION
SKILLS
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Phone Etiquette (10+ years)
Medical Billing (10+ years)
Patient Care (10+ years)
Anatomy Knowledge (10+ years)
Clerical Experience (10+ years)
Infection Control Training (10+ years)
Medical Coding (10+ years)
Medical Receptionist (10+ years)
CPT Coding
Office Management
ICD-10
ICD-9
ICD Coding
Memorization & Recall — Familiar
March 2020
Committing product or merchandise information to memory and recalling it at a later time. Full results: https://share.indeedassessments.com/share_to_profile/ d9d404b1a6c7046e31d5da2c43770548eed53dc074545cb7
Sales: Influence & Negotiation — Familiar
March 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: https://share.indeedassessments.com/share_to_profile/a32b5d7a6e2a33c26b445cd0a19f2064 Customer Focus & Orientation — Highly Proficient
March 2020
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ 19eb4c4bbcb889622f0a2353a32d2d43eed53dc074545cb7
Medical Receptionist Skills — Proficient
April 2020
Managing physician schedules and maintaining accurate patient records. Full results: https://share.indeedassessments.com/share_to_profile/ 8dc7ae4c3f16cf57481e1a035a07c71ceed53dc074545cb7
Work Style: Reliability — Familiar
May 2020
Tendency to be dependable and come to work.
Full results: https://share.indeedassessments.com/attempts/1d63c78bb79c3f8440ef2baf1945a80eeed53dc074545cb7 Medical Terminology — Familiar
March 2020
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ASSESSMENTS
Understanding and using medical terminology.
Full results: https://share.indeedassessments.com/share_to_profile/ f91568b3662bf388c9a80bfc8f9f6b38eed53dc074545cb7
CRM Skills with Salesforce — Familiar
March 2020
Knowledge of Salesforce objects, fields, and processes. Full results: https://share.indeedassessments.com/share_to_profile/ b9ecc130e1b9e0a97ebc2a16d4fa472feed53dc074545cb7
Administrator — Familiar
April 2020
Personality and problem-solving skills.
Full results: https://share.indeedassessments.com/attempts/2301adb4e2e494a76d557642d5b21fe6eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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