Jaron Dennis
Industrial Cleaner - Gerdau Ameristeel
Petersburg, VA 23803
***********@*****.***
Seeking a position that will utilize my customer service skills, ability to complete tasks independently and strong
interpersonal skills.
Seeking a challenging career with opportunities for growth. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Package Handler
FedEx Ground - Colonial Heights, VA
March 2024 to Present
Loads and unloads packages at the warehouse.
Makes sure all packages are properly packed and loaded. Follows written and verbal instructions from the warehouse manager. Prepares packages for delivery using scanners, handheld printers, and packing materials Delivery Driver
DoorDash - Hopewell, VA
March 2021 to Present
Contract food delivery driver who works to deliver food from restaurants and stores to customers. Drivers are responsible for picking up a customer's order and promptly bringing it to that customer while following company standards.
Industrial Cleaner
Gerdau Ameristeel
July 2012 to Present
Clean industrial factory such as oil, chemicals, spill waste Use vacuum suckers
Organize the factory
Clean factory
Skills
• Communication
• Helper
• Dependable
• Team Player
• Quick Learner
• Personality
• Consistent
• Hard Worker
Picker/Packer
Amazon - Chester, VA
September 2023 to December 2023
Responsibilities
Picking
Activate scanner device & log into your account
Reads order to find out catalog number, and quantity of merchandise Obtained merchandise from shelves
Packed and weighed orders
Placed incoming items in inventory
Picked customer orders for shipment
Transported orders to shipping locations
Packing
•Stack and pile finished goods into containers.
•Prepare goods for shipment.
•Pack them following a specific set of instructions.
•Clean and prepare containers for packing.
•Check to ensure containers are damage free.
•Verify if items pulled out of package are correct.
•Maintain database of packages.
•Fill out forms and papers to record measurement, weight, and product count.
•Keep track of inventory.
•Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks.
•Seal and label each container.
•Move completed packages for loading.
•Load or stuff different products or merchandise.
•Count items.
•Review packing lists.
•Mark and label containers.
•Seal containers with glue and fasteners.
•Tag containers with marking tools.
Call Center Customer Service Representative
General Dynamics Information Technology - Chester, VA August 2019 to October 2022
Provide knowledgeable responses to telephone inquiries in a courteous and professional manner; utilizing pre-scripted responses which they must read verbatim to provide basic general and claims specific information.
Follow established and documented policies and standard operating procedures such as filling out timesheets; adhering to privacy rules and responding to numerous phone inquiries. Utilize standard technology such as telephone; e-mail; and web browser to perform job duties. Follow directions via email; Leadership; or other means regarding the switching back and forth from one type of call to the other.
Successfully complete ongoing healthcare training requirements; including but not limited to Part A Claims; Part B Claims; and DME Tier 1; as business needs dictate. Assist caller with filling out online application and submitting it electronically to plan provider for processing.
Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read by the Customer Service Representative to the caller. Refer calls as required to Customer Service Representative II. Maintain up-to-date knowledge of CMS regulations and policies as they apply to both the healthcare programs by completing all assigned training (CUP; EJT; Desk to Desk Cashier
Lowe's - Prince George, VA
March 2020 to August 2020
Responsibilities
Handle all customer payment and credit transactions. Responsible for the daily balancing and reconciling of cash office account/s. Handle daily bank deposits.
Assist the Office Manager and/or General Manager with various clerical duties as needed. Attend meetings and trainings as scheduled.
Perform basic administrative and other duties as assigned. Maintain the appearance of the showroom & work area. Assist customers by providing information and resolving their complaints. Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies. Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Education
GED
Woodlawn Learning Center
March 2011 to June 2012
Education Details
Dinwiddie High School
September 2010 to March 2011
Skills
• Customer support
• Customer service
• Driving
• Picking & packing
• English
• GPS
• Communication skills
• Delivery driver experience
• Cash handling
• Cash register
• Basic math
• Commercial driving
• Budgeting
• Materials handling
• Shipping & receiving
Certifications and Licenses
driver's license