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JESSICA MARIFKE

**** **** ***, ***** *********, WI 53172 H: 414-***-**** ad5azb@r.postjobfree.com

SUMMARY

Upbeat and flexible team member with 15 years experience in retail sales. Driven and results-focused

professional position in a fast-paced retail environment.

Versatile Store Director with a background working in retail sales in the Milwaukee area. Effective at

setting sales targets, ensuring high-quality customer service and working on store displays. A

professional and hardworking individual with the ability to manage and supervise up to 100+

employees.

SKILLS

Strategic planning Dedicated team player

Finance and accounting Flexible schedule

Retail management Inventory control

Team leadership Reliable and dependable

Employee training Detail-oriented

Time management Strong communication skills

Organized Excellent multi-tasker

Personnel training and

development

EXPERIENCE

06/2003 to 12/2018 Store Director

Kroger — Milwaukee, WI

* Met financial objectives by preparing an annual budget and scheduling

expenditures.

Worked on store merchandising to identify new products and services.

Coached, counseled,trained and disciplined employees and evaluated

on-the-job performance.

Ensured promotions were accurate and merchandised to the company's

standards.

Ensured standards for quality, customer service and safety were met.

Maintained inventory and ensured items were in stock and kept up with

fluctuating supply and demand.

Oversaw all daily operations of my store locations.

Demonstrated that customers come first by serving them with a sense of

urgency.

Communicated store policy violations to the leadership team in a timely

manner.

Communicated merchandise needs and issues to appropriate supervisors

in a timely fashion.

12/2000 to 06/2003 Sales Manager

Bon-Ton — Brookfield, WI

¢ Interfaced with customers, determined needs, provided

recommendations and up-sold services.

© Strengthened profit opportunities by effectively managing time and

resources to meet sales objectives.

e Shared product knowledge with customers while making personal

recommendations.

¢ Oversaw sales operations in the Intimate and Kids department.

*« Managed fittings for clients and revenue base to achieve best average

sales.

e Partnered with Store Director to develop strategic growth plan focused on

driving store brand.

EDUCATION AND TRAINING

2002 Associate of Arts: Graphic Design

Gateway Technical College — Kenosha, WI

CERTIFICATIONS

Forklift Certified

State Food Safety Certified

OSHA Certified

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