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Customer Service Data Entry

Location:
Los Angeles, CA
Posted:
April 26, 2024

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Resume:

Lidia Becze

ad5az5@r.postjobfree.com

347-***-****

Professional Summary

Experienced manager with 10+ years' diverse experience, par9cularly skilled in finance, business, and retail management. Accomplished managing my own business meanwhile geBng familiar with all aspects of the retail world. Excep9onal customer service and proven sales skills. I worked in the retail management as a department manager in Hungary for 5+years. Strengths and areas of knowledge include, but are not limited to: Management

Customer service

Inventory Control

Making decision

Computer competences

Teamwork

Solving problems

Employee Supervision

Expense Reports

Team Building

Time management

Data Entry

Risk Management

Administra9ve

Policies review

Strategic thinking

Organiza9on skills

Claim handling.

Professional Experience and Selected Achievements

Teqball USA LLC / Finance Manager 10/2022-03/2024 Venice, CA Improved invoice processing efficiency and followed up with clients, suppliers and partners as needed. Reduced payment delays. Reviewed bank statements, employee expenses reports, data input in QB, reconcilia9on.

NRT Financial Technology LLC / Quality Control Specialist 09/2021-10/2022 Las Vegas, NV

(moved to CA)

Reviewed completed bank reports, processed authoriza9on form to financial ins9tu9ons. Sent completed reports to clients, managed incoming calls. Improved the processors reports for accuracy. Improved customer sa9sfac9on scores.

State Farm Mutual Auto Insurance/ Claim Specialist PA3 07/2016 -09/2021 Tempe, AZ (moved to NV)

Fully Licensed Casualty and Property Claim Associate. Over the phone first contact claim specialist. Interviewed those involved in an accident. Streamlined claim documenta9on process, improving customer sa9sfac9on scores. I made coverage and liability decisions in a 9mely manner.

Educa9on

Government Financial Diploma, Public Administra9on Master's Degree Corvinus University, Budapest, Hungary

Economics and Business Administra9on, Bachelor’s Degree SZIF College, School of Public and Business Administra9on, Gyor, Hungary Cer9fied Public Accountant (CPA), Bachelor’s Degree, Hungary



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