Janis Smith

**** ******** **. #**** - *******, TX 77063

713-***-****

ad5awr@r.postjobfree.com

Summary

Over fifteen years of outstanding administrative work with an attention to detail

Proven ability to multi-task and work with all levels of employees

Excellent data entry and report writing skills

Ability to troubleshoot and solve technical/production problems

Experience with PDF conversion, scanning and handling of electronic/hard copy files including uploading files to Web

Software proficiency includes ADOBE Acrobat, MSOffice, Outlook, Publisher, Photoshop and QuickBooks

Professional Experience

2022-2022 Holocaust Museum Houston Houston, TX

Visitor Services Associate for Special Exhibit

Greeted visitors as they arrived, provided information and literature to visitors, and keep inventory stocked

Sold admission tickets using computerized system

Assisted with ease of entrance during high-traffic events (crowd control), as needed

Operated point of sale operating system to assist guests with store check-out

Knowledgeable of exhibit and merchandise

2021-2022 Tuesday Morning Houston, TX

Sales Associate

Unloaded trucks of merchandise; counted, opened, unpacked sort boxes, check for price tags

Stocked merchandise on shelves; created set-up and took down displays and fixtures; arranged, restocked; and maintained product knowledge

Operated cash register and credit card machine transactions for customer purchases; provided quality customer service in person; assisted customers with inquires/problems, merchandise locations, refunds, exchanges, returns, purchases, etc.

2018-2020 Geer & Associates, P.C. Houston, TX

Administrative Assistant

Handled all Billing and Accounts Receivable through QuickBooks for legal firm specializing in Estate Planning, Trusts, Probate & Guardianships and Business Incorporation

Answered multi-line phones

Closed physical files and prepared files to be moved off-site

Scanned wills into system and made copies for clients

2009-2017 The Marker Group Houston, TX

Record Processing Specialist

The Marker Group is a legal litigation support firm that provides records collection, analysis, medical review, and record retrieval for lawsuits involving Pharmaceuticals & Mesh Implants Class Action

Processed 50-100 electronic & hard copy medical records daily, using ADOBE Acrobat, for all projects according to each lawyer’s protocol

Answered e-mails to process records or to make changes to records already processed

Ensured that records were put in the correct status for further processing

Downloaded records from outside vendor websites that help retrieve records

Scanned hard copy records to upload to web site for the lawyers to review

Education

University of Arkansas Fayetteville, AR

Studied Core Basics

Austin Community College Austin, TX

Studied Business Management & Desktop Publishing

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