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Delivery Driver Customer Service

Location:
Washington, DC
Posted:
April 26, 2024

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Resume:

D’Andrea J. Walden

**** ***** **** ***. # *** Randallstown, MD 21133 443-***-**** ad5avx@r.postjobfree.com

Objective:

Experienced delivery driver seeking to leverage expertise in food and beverage delivery to contribute to Door Dash's mission of connecting people with the food they love. Dedicated to providing exceptional customer service and ensuring timely and accurate deliveries.

Experience:

Delivery Driver

Door Dash

2/2013- Current

Efficiently navigate assigned delivery routes to ensure timely delivery of food orders to customers.

Maintain a high level of customer satisfaction by providing friendly and professional service.

Handle cash transactions and process payments accurately.

Adhere to all traffic and safety regulations to ensure safe driving practices.

Utilize smartphone technology and GPS systems to optimize delivery routes.

Delivery Driver

Postmates

8/2021-Current

Delivered a variety of goods, including food, groceries, and other items, to customers in a timely manner.

Managed multiple deliveries simultaneously, prioritizing orders based on distance and delivery times.

Provided excellent customer service, addressing any concerns or issues promptly and courteously.

Maintained accurate records of deliveries, including tracking delivery times and customer feedback.

Demonstrated proficiency in navigating various neighborhoods and areas to ensure efficient deliveries.

Delivery Driver

PepsiCo

10/2012-8/2021

Safely transported PepsiCo products to retail locations, ensuring accurate and timely deliveries.

Conducted pre-trip inspections of delivery vehicles to ensure they were in proper working condition.

Loaded and unloaded products according to delivery schedules, following proper lifting and safety procedures.

Interacted with Store Managers and personnel to coordinate deliveries and resolve any delivery-related issues.

Maintained delivery logs and documentation to track deliveries and inventory levels accurately.

Skills:

Excellent driving record with a valid driver's license and clean driving history.

Strong navigation skills and familiarity with GPS technology.

Exceptional customer service skills with a focus on ensuring customer satisfaction.

Ability to manage time effectively and prioritize tasks to meet delivery deadlines.

Detail-oriented with excellent organizational and communication skills.

Education:

STRIVE Baltimore Employment Services Baltimore, MD

Certificate Received: Intense Career Development Training (120 hours) 8/1998

Commonwealth of Virginia Norfolk, VA 8/1981

General Equivalency Degree

Ironworkers Local Union #16 Baltimore, MD

Apprenticeship Training Program 9/1985 – 5/1989



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