Receptionist, administrative assistant, CNA, technical support represe
Resume:
Roberta Lesser
Fort Collins, CO *****
**********************@***********.***
Work Experience
CNA - Certified Nursing Assistant
MGA Homecare - Loveland, CO
December 2020 to Present
Live in relative home health care provider. Daily charting, record keeping, and proving physical care for my relative pediatric client.
Home Health Aide
Volunteer Homecare - Dexter, NM
May 2009 to June 2016
Voluntarily cared for my parents. Assisted with bookkeeping, cleaning, and all aspects of daily. I was paid in time spent with them before they passed.
Education
Associate's in Medical Assistant
MGA academy - Denver, CO
May 2020 to December 2020
Bachelor's degree in Business
Aims Community College - Greeley, CO
August 1990 to May 1994
Skills
• Home Care
• Bookkeeping
• Caregiving
• Vital Signs
• Laundry
• Nursing
• Customer service
• Communication skills
• Microsoft Office
• English
Certifications and Licenses
CNA
CPR Certification
Assessments
Customer focus & orientation — Proficient
January 2022
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Familiar
January 2022
Identifying and resolving common customer issues
Full results: Familiar
Call center customer service — Familiar
January 2022
Demonstrating customer service skills in a call center setting Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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