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Service Representative Accounts Payable

Location:
Naperville, IL
Posted:
April 26, 2024

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Resume:

Naperville, Illinois Kymberly P. email: ad5aup@r.postjobfree.com

Proven Performer with LaSalle Network since 2020 (*Skyjack Corporation, ALDI, Unite Here Health, Crate & Barrel*)

* ALDI Inc. ~ A/P Specialist ~ 10/23 - 11/23

Assisted Finance Department with managing accounts payable using accounting software and other programs; handled accounts payable for separate vendor entities utilizing SAP.

* Skyjack Corporation ~ Service Representative ~ 6/23 - 9/23 Managed critical and time sensitive electronic shipping processes for this billion dollar worldwide manufacturing entity utilizing Electronic Data Interchange (EDI) and Sage software

* ALDI Inc. ~ Disaster Relief Administrator ~ Remote - 07/21 - 6/23 Completed comprehensive eight-week onboarding and training program; Documented confidential Covid-19 information for ALDI employees who contracted Covid-19; Contributed with maintaining case information in a proprietary Excel document on a daily basis; Completed all required continuing education series as assigned; Served as part of a team with daily interaction regarding case numbers and circumstances; Performed Logging & Assignment of cases to other case managers; Protected employees HIPAA privacy concerns; Assisted employees with curating accurate information and details pertaining to each case communicated appropriately to their Direct & Personnel Leaders; Assessed risk to determine possible spread of the virus; communicated case findings to departmental management and advised stores/office on appropriate cleaning procedures.

*Unite Here Health ~ Health & Benefits Representative ~ Seasonal - Remote 03/21 - 07/21 Assisted with enrolling Union Members into the Covid-19 Economic Relief program, which offered continuation of their employer provider medical benefits. This was a high call and follow-up environment; Placed an emphasis on providing a high level of empathy to distressed employees; Employer extended an offer for a permanent role within the company.

*Crate & Barrel ~ Customer Service Representative ~ Seasonal - Remote 9/20 - 02/21 Received high volume inbound calls for a prominent high-end housewares and furniture retailer; Completed accelerated virtual three-week training course; Excelled with utilization of nine proprietary systems; Maintained excellent attendance, schedule adherence; Received (4) accolades of merit and maintained superior attendance. Vision Urban Development ~ Vendor & Site Manager, Naperville, IL. 06/13 - Present (Part-time/As Needed) Provide operational management and marketing aspects for rental property units; Maintain written/verbal communications and scheduling with vendors and maintenance crew; Manage QuickBooks accounts; Communicate with tax professionals Family Medical Leave~ Exited the workforce to serve as my mother's sole care taker and financial guardian from 02/17 - 02/20. The experience mandated a monumental level of perseverance, dedication and patience. Personalization Mall ~ Customer Service Representative (Seasonal), Burr Ridge, IL 9/16 - 2/2017 Received high volume inbound calls for a prominent high-end housewares and furniture retailer; Successfully completed accelerated virtual three-week training course; Excelled with utilization of nine proprietary systems; Received four accolades of merit. Attendance was compromised due to the onset of familial illness. Keyence Corporation of America ~ KCDI Coordinator & Nat’l Sales Support, Itasca, IL. 01/16 – 7/16 Provided administrative support to a sales force of more than 1,800 and facilitated smooth day-to-day operation of the business, wherein my contributions were to: Assist the sales department with general requests and filtered questions and interpreted company policies; Served as a key point of contact for Chicago office and assigned remote offices; Maintained office supplies, literature inventory and oversaw office structure/organization; Entered and report sales employee's attendance daily/weekly; Processed expense reports for the sales workforce at the executive level; Collaborated on assigned goal projects with other NSS members. Examples of projects include but are not limited to customer surveys, trial follow-up, or marketing support; Prioritize tasks, activities and projects for timely completion; Exhibited a high degree of accuracy, focus, and flexibility. Marc Anthony Salon & Day Spa ~ Proprietor, Orland Park, IL. 04/2011 – 4/2015 Ownership Verification with State Tax ID Number (67906934) Resolved conflicts affecting service and productivity as it related to clients, staff and management; Directly managed a staff of 21 licensed hair professionals; Managed weekly, monthly and annual P&L statements contributing to accurate accounting; Maintained Public Health, Village and State licenses; Tracked inventory of seven luxury product lines; ordered weekly and monthly supplies; Coordinated weekly payroll In-house; maintained all tax filing forms for ST-1, W2 and 1099 employees; Researched, tracked, coordinated and implemented industry training and continuing education; Solicited, screened, interviewed, hired and issued quarterly reviews and terminations; Demonstrated a consistently high level of communication skills with Stylists and affluent patrons; Researched market trend analysis and disseminated it into utilizable tools in order to increase revenues; This business entity was dissolved in 2015.

* Additional Notes: Obtained 30-State P&C License with Allstate Insurance and served as a Licensed Sales Agent (expired)

* Notary Public Loan Signing Agent with E&O Insurance and 10-State background check *Familiar with SAP, Sage & EDI



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