Jewvanii Hayes

Jacksonville, FL *****

ad5ash@r.postjobfree.com

+1-904-***-****

I, Jewvanii Annaiya Hayes, give consent to the above-named entity to perform periodic criminal history background checks for the duration of my employment. Work Experience

Customer Service Representative

Maximus - Jacksonville, FL

July 2022 to January 2024

Customer Service Representative with almost 2 years of experience adept at handling high-volume inbound and outbound calls related to student loan adjustments. Skilled in delivering detailed and accurate support, utilizing strong communication and problem-solving abilities to enhance customer satisfaction and effectiveness in resolving student loan issues. Eager to apply these competencies in new challenges and further develop customer service expertise. Education

Albany State University - Albany, GA

August 2022 to Present

Skills

• Sales

• Typing

• Customer service

• Hospitality

• Google Docs

Certifications and Licenses

BLS Certification

April 2024 to April 2026

Medication Aide Certification

April 2024 to April 2025