Licensed Life and Annuity Independent Insurance Agent

Meticulous Licensed Life and Annity Insurance Agent as of 03/2024. I am a qualified focused professional trained Human Resource, Administrative Assistance, Medical Billing, Insurance, Registration Scheduling, Patient Care Representative with Coding, Payroll, On-Boarding new hires, and Physician Credentialing. Successful history of handling complicated assignments and administrative/clerical requests. Highly foundation in software applications, database management, data entry, bookkeeping, QuickBooks and excel spreadsheets proven ability to readily master modern technology. Dedicated to maintaining strict patient, client, and customer confidentiality.

PROFESSIONAL EXPERIENCE:

ROBERT HALF/W.E. CURLING INC 03.2023- 01.2024

PAYROLL/HR SPECIALIST

Duties include processing weekly payroll, entering all time sheets on excel worksheet before entering time into Quick Books.

Onboarding all new hires, checking credentials, verifying social security numbers, and reporting new hires to VA and NC reporting centers.

Keeping track of employees’ time for PTO, Leave, Vacation, and Personal Day.

GENEVA/ADP 11.2021-9.2022 PAYROLL IMPLEMENTATION CONSULTANT SR.

Duties include processing of payrolls and special requests for assigned client base.

Provides Implementation Service in using standardized processes, tools, and deliverables to implement PEO solutions.

Assisted with year-end completing T2S and Configuration Audits. Assisted with Tax and Banking cases, OTC/DDF cases and pulling of QTVL verification.

Trained in Henry, WFN, OneNote, CCI, CEH, TOPS and many more ADP systems.

CHILDREN HOSPITAL OF THE KING’S DAUGHTERS 04.2019-01.2022 PATIENT ACCESS TECH II AND I

Duties include working in Patient Financial Service, Registration, Customer Service, UCC (insured and non-insured charity calculation forms)

Insurance Follow Up, Billing, Authorizations, Denials, Appeals, Reconsideration, Cigna, Aetna, NC Medicaid, Tricare, and Commercial Insurances.

COMPASS HOME DIALYSIS 05.2018-04.2019

PAYROLL AND BILLING CONSULTANT

Responsible for Bi-weekly Payroll, Patient billing, Company billing, credentialing, and On-Boarding and Credentialing new Hires.

Obligations and daily work assignment I completed employee schedules daily and travel logs to all locations depending on the needs of the company.

VIRGINIA ONCOLOGY ASSOCIATIONS 07.2015-05.2018

INSURANCE SPECIALIST SR

Duties included collections, customer service, posting payment and insurance follow-up.

Also included insurance verification, pre-certification, appeals and pre-authorization. Responded to emails and phone calls in a timely manner daily.

Focusing on reducing AR percentage by Filing claims in timely manner for payment. Follow up on Optima, Cigna, Aetna, Anthem, Medicare of VA and NC, Tricare, and Veterans Affairs claims. Reviewing medical records using clinical documentation sent to insurance companies for appealing insurance denial.

SENTARA HEALTHCARE 08.2007-07.2015

PATIENT ACCOUNT REPRESENTATIVE SR

Billing institutions for hospital billing. Negotiating client accounts contracts. Posting and Adjusting Payments

Creating and balancing excel spreadsheets for all institution billing accounts.

Following Up with Anthem, Cigna, Medicaid, Medicare, and Tricare for some institution payments such as Jails/Prisons, Hospice and Home Health accounts.

Reviewing medical records using clinical documentation sent to insurance companies for appealing insurance denial.

EDUCATION

Independent Life and Annuity Licensed Insurance Agent

B.B.A with a Concentration in Human Resource Management (Strayer University) Current 1.2019-12.2023

Dale Carnegie (Leadership Training Courses) 2015 Certificate

CHAM CHAA (Certified Healthcare Access Manager) 2015

Certification Bridge front Limos 2017 Certification

Kee’s Business College (Medical Insurance, Billing and Coding) 2002