ANA

OSORIO

310-***-**** ad5aq4@r.postjobfree.com

Professional Summary: Experienced Flight Operations Manager with strong financial management skills and excellent customer service abilities. A detail-oriented multitasker with a proven track record of problem-solving and effective communication.

FLIGHT OPERATIONS MANAGER

Star Helicopters LLC

06/15/2015-12/06/2023

Book flights over the phone, email, and reservation systems Take customer payments over the phone, in person, and through electronic funds transfer (EFT) Manage student enrollment, records, and payments on accounts. Process payroll, account payable and received account reconciliation, and prepare journal entries, general ledgers, and financial statements, Maintain merchant accounts

CARMEN OUTRAGEOUS JEWELRY DESIGN

• Designed jewelry line.

• Managed accounts payable and financial statements

• Posted merchandise online Ebay, Etsy, Mercari,

• managed online sales.

• Shipping merchandise to customers.

GENERAL HIGH SCHOOL CURRICULUM

Belmont High School

1993-1996

SKILLS

• Customer Service Excellence

• Problem-Solving & Decision-Making

• Financial Management

• Multitasking

• Detail-oriented

• Fluent in English and Spanish