Customer Service Account Manager
Resume:
Timothy Gissiner
Temporary Assignment worker; Customer Service and professional.
Canton, OH 44709
******@*****.***
Involved with several companies in the Canton, Ohio. Employed in all aspects within the customer service and sales industry.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service/Account Manager
VXI Global Solutions - Canton, OH
September 2019 to Present
Address cold calls by providing the information that the customer needs. Address complaints effectively and produce a result that is acceptable to the customer. Provide necessary support to other departments when the need is there. Shift to different programs based on the client and company need. Provide a work at home environment.
Customer Service Representative
Infocision - Akron, OH
March 2017 to February 2020
Coordinate and prioritize customer needs based on the various programs and promotions given. Produce accuracy and consistency throughout the work shift. Temporary Assignment worker
Premier Industrial Supply - Canton, OH
March 2011 to November 2014
OH (US)
Produce work at various job sites and fulfill the companies objectives and goals. I did packaging, assembly and cleaning work. Job ended due to discrimination by employer Premier Industrial Supply. Agency Producer
Farmers Insurance Group - Englewood, CO
November 2006 to July 2012
Enroll and complete the necessary requirements regarding the State of Colorado examination for Insurance
Producer Licensing. Owned an Agency in the State of Colorado. I possess a letter of clearance from Promissor Vue.
Temporary Assignment worker
Snelling Staffing, Putnam Properties - Canton, OH
September 2010 to May 2011
Produce work at various job sites. Call in as available. Mostly security work here. Temporary only. Master Plumber
Zachary Construction - Bartlesville, OK
February 2008 to September 2008
US)
Sell and install commercial plumbing in and around the Conoco Phillips physical plant and office areas. Master
Plumber 91239; State of Oklahoma.
Service Technician
HVAC - Denver, CO
February 2007 to November 2007
State of Colorado
Sell and install HVAC equipment and service same at various commercial locations. Install and repair Plumbing and related fixtures. Master Plumber in the State of Colorado. Education
Baccaurette Securities in Licensed Insurance Producer Insurance Securities Schools of America - Lakewood, CO 2005 to 2007
Associate in Associate Civil Construction Technology Stark State College of Technology - Canton, OH
July 1979 to June 1982
Associate in General studies
Hoover High School - North Canton, OH
June 1975 to May 1978
Skills
• Some computer; telecommunication (3 years)
• Manufacturing
• Call Center
• Customer Service
• Customer Care
• CSR
• Plumber (10+ years)
• Customer Support
• Bilingual
• Service Technician Experience
• Construction Management
• Electrical Experience
• Insurance Sales
• Construction Estimating
• Handyman
• Carpentry
• Blueprint Reading
• Drywall
• Negotiation
• Project Planning
• Remodeling
• Project Management
• Project Coordination
• Negotiation
• Carpentry
• Drywall
• Blueprint Reading
• Project Planning
• Budgeting
• Equipment Repair
• Maintenance
• Welding
• Facilities Maintenance
• Telecommunication
• Account management
• Customer service
• Sales
• Typing
Links
http://******@*****.***
Awards
Walmart Certificate of Construction Excellence
August 2004
Includes three safety awards at the Bartlesville, Oklahoma distribution site. Certifications and Licenses
Agent; Clearance letter
January 2017
Master Plumber 91239
June 2012
Driver's License
Present
Groups
Hoover High School Class of 1978 Alumni
July 1979 to Present
Group organized to maintain relationships with past classmates; promotes local business. Additional Information
I am available to work any and all shifts. I have a valid drivers' license. I own reliable transportation.
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