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Data Management Customer Service

Location:
Lusaka, Zambia
Posted:
April 26, 2024

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Resume:

NAMAIPO MULIZWA

MKUSHI

+260*********/097*******

ad5ahm@r.postjobfree.com

PROFESSIONAL SUMMARY

I am a passionate development analyst who has successfully managed child sponsorship programs for 1 year. I prioritize the protection, care and rights of people and work hard to achieve positive and lasting outcomes confidently. My skills in communication and team playing allow me to lead programs effectively and analytically while following policies and regulations. I am dedicated to making a difference in the lives of people and would be excited to join your team. If you are looking for a committed professional who can deliver measurable results, I am the ideal candidate for your organization.

CORE COMPETENCES AND SKILLS

Administration and

Information Management

Interpersonal skills and

Customer service

Problem solver

Data Management

Report Writing and

Documentation

Microsoft Office (Word,

Excel, Power Point and MS

Outlook).

Team Leadership

Record-Keeping and Filing

PROFESSIONAL EXPERIENCE

District Administration Office

Internship 08/2023 till date

3Eighteen Zambia 05/2022- 06/2023

MICROLOAN FACILITATOR

Maintained accurate records of sponsored children, exceeding data management policy standards and achieving a 98% error-free rate through proper storage and maintenance.

Oversaw K200, 000+ project fund, ensuring compliance with guidelines and achieving measurable impact through strategic budget management.

Enrolled and supported 60 vulnerable orphans in educational sponsorship program, empowering them with life-changing opportunities to succeed.

Gave out free interest loans to the vulnerable parents which helped them start up business.

Partnered with District Education Board (DEBs) to empower youths with funding of K10, 000 in 4 different schools to startup businesses within their respective schools, resulting in the launch of successful student-run businesses.

ADMINISTRATIVE OFFICER

Successfully managed logistics for project activities, including arranging travel, obtaining quotes, and making timely payments, resulting in streamlined project execution and on-time delivery.

Developed and implemented an inventory tracking system, resulting in a 20% reduction in supply waste and a 30% increase in cost savings.

Maintained and tracked supply inventory system, ensuring accuracy and timely reordering. Confirmed receipt of supplies against requisition orders and stored them in an orderly manner.

Produced accurate petty cash records and conducted regular reconciliations, ensuring 100% accountability for expenditures.

Created comprehensive financial reports, including bank reconciliations, expense reports, and cashbooks, resulting in accurate and transparent financial accounts.

Followed up with finance and operations manager on queries and utility bills for site office, ensuring timely resolution of issues. MKUSHI DISTRICT ADMINISTRATION OFFICE 04/2021-04/2022 GOVERNMENT INTERNSHIP PROGRAM

Update the purchase order receipt and books.

Assist with writing payment vouchers, invoices and other financial records.

Prepare financial reports.

Filing in data entry and recording

Handling sensitive and confidential information with honestly and integrity. FAMILY LEGACY MISSIONS ZAMBIA 05/2020 -10/2020

VOLUNTEER

Working hand in hand with the western culture as a language translator for better communication.

Solving problems amongst the children assigned to me as a leader.

Mobilising the children and praying with them aswell as share the word of God with them so as to help lead souls to christ.

Seeing to it that the children are safe and happy both at their homes and in camp.

EDUCATION

Bachelor of Arts Degree in Development Studies with Demography, The University of Zambia, 2018.

Obtained a Grade 12 full Certificate, Chipembi Girls Secondary School, 2011.

TRAINING AND PROFESSIONAL DEVELOPMENT.

Certificate in Project Planning and Management, The University of Zambia School of Education

Certificate in Monitoring and Evaluation, The University of Zambia School of Education

Certificate in Research Methods and Data Analysis using SPSS, STATA and Excel, The University of Zambia School of Education

Certificate in Psychosocial Counseling, The University of Zambia School of Education.

REFERENCE

THOMSON MAWELE

ACCOUNTANT

MKUSHI DISTRICT ADMINISTRATION

P.O BOX 840050

MKUSHI.

CELL; 097*******/096*******

EMAIL; ad5ahm@r.postjobfree.com

EDWELL CHISENGA

DISCIPLESHIP AND EDUCATION COORDINATOR,

THREE EIGHTEEN ZAMBIA

P.O BOX, 80615,

KABWE.

CELL:097*******,

Email: ad5ahm@r.postjobfree.com or ad5ahm@r.postjobfree.com DR.NAWA SHALALA MWALE

LECTURER/ RESEARCHER/ CONSULTANT

THE UNIVERSITY OF ZAMBIA

DEPARTMENT OF DEVELOPMENT STUDIES

P.O BOX 32379

LUSAKA- ZAMBIA.

CELL; 097*******/ 096*******

EMAIL; ad5ahm@r.postjobfree.com/ ad5ahm@r.postjobfree.com



Contact this candidate