Valene Cornelius

**** ******** **., *******, ** *7026 – Cell: 832-***-**** – ad5a1q@r.postjobfree.com

Objective: To obtain a customer service position that will provide me with an opportunity to utilize my skills and professional experience to assist an organization with achieving its goals in an efficient and productive manner.

Skills:

Attention-to-detail

Time-management skills

Organizational skills

Problem solving skills

Skilled at following safety protocols

Achievements:

Best Customer Service Certificate

Perfect Work Attendance Certificate

Work History:

Wendy’s, Houston, TX 2020 – 2021

Cashier

Processed customers’ payments and took orders.

Ensured the cleanliness and sanitation of the dining and kitchen area.

Prepared food orders utilizing a commercial grill.

Ensured appropriate temperature of all food prepared.

McDonald’s, Houston, TX 2015 – 2019 Manager (Sept. 2017 – Sept. 2019)

Performed weekly inventory counts of food items.

Ensured that all cashiers were performing to set expectations, providing exceptional customer service.

Maintained an accurate count of till, ensuring that cashiers had an appropriate amount of cash and change available for their shift.

Shut operating system down and re-opened system in order to ensure that the various dining options were available for purchase at the appropriate time.

Cashier (Sept. 2015 – Sept. 2017)

Greeted customers and placed their orders.

Processed customers’ payments, including cash, debit, and credit transactions.

Prepared food according to customer’s orders, ensuring that all food health precautions were taken.

Macy’s Distribution Center, Houston, TX Seasonal – 2017, 2018, 2019

Sorter Picker

Picked orders in warehouse to be shipped to customer, utilizing a scanner to scan items by code.

Packaged items to be shipped, ensuring that all items were packaged in appropriate shipping boxes according to the size and weight of object.

Performed quality assurance ensuring that all items to be shipped were free of defects and/or damages.

Attached shipping labels to items to be shipped.

Reliable Staffing (Temporary Assignments), Houston, TX 2011 – 2015

Warehouse Production/General Laborer

Stocked warehouse and store sales floor, ensuring that all merchandise was easily assessable and stocked in the appropriate locations.

Prepared meals in stores’ freezer to ensure that all food items were stored and accessed at the appropriate temperature.

Fiesta, Houston, TX 2007 – 2010

Checker

Processed customers’ payments following store protocol and procedures.

Ensured that all customers received a high level of customer service.

Closed shift out by counting money in the till and placing money in the store safe.

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