Equipment Operator Customer Service

JOSHUA SMITH

Phone: 901-***-****

Email: ********@*****.***

OBJECTIVE

Currently looking for an occupation that provides on hand training and learning. I am willing to learn any and everything to be a great asset for the company and team. I would love to find a work environment that I can excel and grow within the company.

EXPERIENCE

West Rock – Rogers, AR

Equipment Operator l April 2022 – Present

Effectively drove a clamp truck to provide rolls of paper to the corrugator floor to ensure that the operation ran smoothly and orders from various companies were completed in a timely manner.

Provided waste management services to floor machines to ensure that the machines ran to their maximum capacity.

Collaborated with floor leads to quickly changed paper line ups to ensure that the orders were completed in an effective and timely manner.

Unloaded train cars and placed items in their standard spots based on the type and size of the paper rolls.

Slim Chickens – Fayetteville, AR

Shift Manager l January 2020 – March 2022

Managed and oversaw 15 team members during each shift. Ensured that proper compliance of standard operating procedures and cleaning procedures was completed throughout the shift.

During high-volume periods, excellent customer service was provided while collaborating with team members.

Managed financial transactions with accuracy and ensured that money was handled properly during the shifts and that sales transactions were match with sales reports.

Training and developing new team members, motivating, and encouraging staff to achieve certain survey and waste targets, and complied with all health and safety regulations.

Memphis Oaks Technicolor - Memphis, TN

Equipment Operator/Forklift Operator l January 2019 – January 2020

Perform daily safety checks to ensure equipment is in safe operating condition

Forklift operation involving moving product pallets throughout the warehouse to designated loading, replenish, and storage areas

General warehouse pallet building.

Stacked items on pallets according to driver stops at customer locations for next day delivery and shrink-wrapped palletized orders.

EDUCATION

City University School of Liberal Arts – Memphis TN

High School Diploma l January 2012 – May 2016

SKILLS

Time Management

Customer Service and Customer Satisfaction

Inventory Management

Continuous Improvement

Teamwork

Forklift/Clamp truck and Warehouse Operation

Forklift/Clamp truck Training

Order Picking

Shipping and Receiving

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