Customer Service 2 5

Maryam Kianidehkordi

West Vancouver, BC *******************@*****.*** 778-***-****

PROFESSIONAL SUMMARY

Highly motivated individual with 2.5 years of experience for customer-centered roles, seeking to gain more experience in the customer service field by utilizing my exceptional interpersonal skills.

HIGHLIGHTS OF SKILLS

Excellent Communication: Verbal and Written

Time Management: Multi-Tasking and Team Collaboration

Problem-Solving: Understanding and Solving Customer Issues

Adaptability: Adaptive to Fast-Paced Work Environment

Bilingual: English and Farsi

PROFESSIONAL EXPERIENCE

English Instructor

Nick Segal Language School, Tehran, Iran Aug 2022 – Aug 2023

Designed and taught English curriculum for 50 children aged 3-6, enhancing early literacy

Created interactive lessons and activities for young learners, promoting language skills and social interaction

Assessed and tracked progress of students, providing individualized feedback

Conducted consultations with parents to discuss children's progress and address any concerns or questions regarding their language development

Offered personalized support for children with special needs, fostering inclusivity in the learning environment

Hair Salon Assistant

Narjesy Salon/Mahmonir Salon, Tehran, Iran Nov 2021 – Mar 2022

Assisted in cutting, colouring and styling customers' hair to meet their preferences

Washed and prepared clients' hair for various treatments

Maintained salon cleanliness and ensured a welcoming environment for clients

Managed client appointments efficiently, ensuring smooth scheduling and timely service delivery

Nail Designer/Technician

Mahmonir Salon, Tehran, Iran Aug 2020 – Sep 2021

Delivered high-quality nail care services, specializing in manicures, pedicures, and enhancements

Created personalized nail designs tailored to client preferences and current trends

Ensured a clean and safe salon environment by maintaining sterilized tools and workstations

Processed client payments efficiently using POS system, while maintaining a clean and safe salon environment

EDUCATION

Bachelor of Science in Biology

Islamic Azad University of Iran Research Science University, Tehran, Iran May 2021

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