Customer Service Dollar Tree
Resume:
TRAVON DAVIS
WORK EXPERIENCE
Dollar Tree ***8-2020
Played an instrumental role in training staff across multiple locations,
upholding high standards of service.
Efficiently fulfilled customer accommodations and fast service and
collaborated with team leaders to meet daily operational goals.
Assumed shift leadership responsibilities, ensuring smooth and efficient
service.
Cashier / Customer Associate
United Postal Service 2020-2023
Delivered exceptional customer service by promptly fulfilling orders and
addressing any concerns.
Actively resolved any issues or queries raised by guests, ensuring
complete satisfaction.
Moved packages in a timely and effective manner under high pressure
situations ensuring we meet deadlines and expectations
Skills:
Technical Skills:
Employee data analytics.
Skilled in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Soft Skills:
Effective communication (written & verbal).
Conflict resolution and negotiation.
Empathetic with active listening skills.
Time management expertise.
Knowledge-Based Skills:
Familiarity with federal and state employment laws.
Expertise in diversity and inclusion practices.
Benefits administration knowledge.
Understanding of compensation structures.
Proficient in talent acquisition and performance management
processes.
Education:
High School Diploma, Paxon School for Advanced Studies, 2017
Florida School of College in Jacksonville, 2018-2020
References:
Austin Ventling, Team Lead, Dollar Tree
Douglas Demery, Head Clerk, United Postal Service
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