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P E Customer Relations

Location:
Greensboro, NC
Posted:
June 07, 2024

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Resume:

Clinton Junior College

Business Administration • 1995-1997

I N D E P E N D E N T C O U R I E R

S K I L L S

S U M M A R Y

W O R K E X P E R I E N C E

E D U C A T I O N

DEXTER DAWKINS

Highly dependable and efficient Independent Courier with over 7 years of experience in managing the timely and secure delivery of packages, documents, and medical specimens. Skilled in route planning, time management, and maintaining excellent customer relations. Proven track record of adhering to safety regulations, ensuring the integrity of transported items, and providing exceptional service. Adept at handling high-pressure situations, navigating various routes, and maintaining meticulous records. Committed to ensuring client satisfaction through punctual and accurate deliveries.

336-***-**** **********@*****.***

Greensboro, North Carolina

Route Planning

Licensed Driver in state of NC

Navigation

Documentation

Equipment Monitoring

Physical Stamina

Safety Compliance

Attention to detail

Ensured the prompt and accurate delivery of medical specimens, supplies, and documents between healthcare facilities, laboratories, and patients

Documented pickups and deliveries and submitted reports after shift. Responsible for coordinating routes consisting of 100-200 miles roundtrip daily Maintained strict chain of custody procedures to ensure the integrity and security of transported items, complying with all relevant regulations and guidelines

Managed the assignment of drivers for the timely and efficient nighttime delivery of newspapers to various locations Safely loaded, transported, and unloaded newspapers and other materials to designated drop-off points in surrounding cities. Maintained accurate logs of deliveries, mileage, and any incidents, ensuring proper documentation and reporting. Developed and followed efficient delivery routes, ensuring punctual newspaper distribution while covering up to 200 miles daily Planned and followed efficient delivery routes to maximize delivery efficiency and minimize travel time Executed timely and efficient delivery of appliances, furniture, and other large items to customers' homes Worked closely with dispatchers, warehouse staff, and other delivery team members to coordinate deliveries and resolve any issues Handled on-site issues, such as product damages or installation challenges, promptly and effectively Courier Express

Greensboro News and Records

Sears

Medical Courier 2017-Present

Independent Contactor • 2017 - June 2024

Home Delivery • 1997– June 2018

Supervised and mentored a team of 20 warehouse associates, providing guidance, training, and support to ensure peak performance and adherence to company policies and procedures

Implemented quality control measures to ensure the accuracy and condition of incoming and outgoing shipments, reducing order discrepancies and customer complaints.

Enforced safety protocols and conducted regular safety training sessions to ensure a safe working environment for all warehouse members Scheniker Logistics

Warehouse Lead • 2007– Dec 2010



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