Front Desk Restaurant Supervisor
Resume:
Bio Data
Name NGOBI PIUS
Sex MALE
Nationality UGANDAN
Date of birth 07th/Sept/2000
Email Address ************@*****.***
Profile
I am honesty, hardworking, positive, self-driven and motivated, quick learning, Good time manager, active in team work and listening.
Work Experience
Academic
Background
Dec 2020- Dec 2021
Bank Agent Banker – Bank of Africa (Kabalagala Branch)
Key Responsibilities
Making Bank account deposits for customers
Making card less bank withdraws
Paying utilities e.g. TV, water bills, Umeme, Yaka, school fees
Giving float to nearby Bank of Africa Agent.
Jan 2022 – Aug 2022
A waiter at Otters Bar and Restaurant (Kololo)
Key Responsibilities.
Servicing food and beverages to guests.
Preparing and cleaning the bar and restaurant area.
Setting and wiping tables
Organizing waiter’s station
Greeting, sitting and providing best service to guests.
Sept 2022
Training for restaurant and Hotel service at Tamarai Thai Restaurant-Kololo.
Key lessons
Professional wine selling, opening and serving
Professional hotel and restaurant service.
Oct 2022- Now…….
Supervisor at Yushili Hotel- (Kololo)
( Two month training of wine selling and serving, plus professional waiter services and front desk )
Key Responsibilities
Settle customer complaints.
Resolving internal misunderstandings among workers.
Hiring and training of F and B new team members.
Schedule staff timetable.
Take reservations.
Maintain and control inventories.
Participate in management like budgeting.
Marketing through upselling,persuasive selling and others.
Check table settings.
Coordinate service to see all orders are served on time.
Greet guests, move them the company showing the company services offered.
Foster ongoing company promoptions.
YEAR INSTITUTION ACHIEVEMENT
2018-2019 Busiika Muslim S S Gaaza Uganda advanced Certificate of
Education. (UACE)
2014-2017 Highland S S-Kisaasi Uganda Certificate Of Education
(UCE)
2006-2013 Bugaya Primary School Primary Leaving Examination
Pass lip (PLE)
REFFEREES
Madam Jacinta ( Senior Waitress Otters Bar and Restaurant)
Madam Wabwoine Esther (Bank Of Africa, Bulk Teller)
Mr. Herbart ( manager Tamarai Thai Restaurant –Kololo)
Madam Carol (HR Yushili Hotel and Restaurant) 074080003
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