Customer Service Specialist
Resume:
Desoto, Tx *****
****************@*****.***
Stormie Wiggins Customer Service Specialist
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Team Lead Experience.
SKILLS
Point-of-sale system operation
Till counting
Payment collection
Customer Service
Basic Math
Order taking
Food Preparation
Food Handling
Verbal communication
EXPERIENCE
Outback Steakhouse, Desoto Tx - Server assistant
August 2033- Present
- Customer service skills and ability to work in a fast-paced environment.
- I have knowledge of the menu and the ability to make recommendations to customers.
- Handled cash transactions and managed POS systems.
- Excellent teamwork skills and often collaborated with other servers and kitchen staff.
- Always received positive feedback or recognition from customers and managers Whataburger, Desoto Tx — Front Counter Cashier
June 2022-february 2023
● Helped customers complete purchases and locate items
● Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
● Used a POS system to enter orders, process payments and issue receipts.
● Performed cash, card and check transactions to complete customer purchases.
● Greeted customers at the counter to fulfill requests and answer questions.
Jack in the Box, Desoto Tx — Drive-Thru Cashier
November 2021- March 2021
● Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
● Monitored self-checkout systems and provided help in resolving complex problems.
● Understood restaurant menu, limited-time offers and promotions to answer guest questions.
● Resolved problems with orders quickly and offered refund or replacement.
● Interacted professionally through clear communication with customers to promote positive patron experiences.
● Assisted customers in choosing menu items by providing food complementing information.
● Took orders at drive-thru or front counter and accurately processed paym Cotton Patch Cafe, Cedar Hill Tx — Hostess/Cashier May 2021- November 2021
● Assigned patrons to tables suitable for needs and restaurant section rotation.
● Monitored seating area and checked restrooms regularly to keep spotless.
● Cultivated positive guest relations by managing information and orchestrating speedy seating.
● Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
● Collaborated with the kitchen to inform customers of wait times and answer questions about food.
● Used cash registers and credit card machines to cash out customers. Braums, Desoto Tx — Cashier Specialist
February 2021- April 2021
● Assisted counter staff in packing ready orders and distributing to customers.
● Made change and issued receipts or tickets to customers for each transaction.
● Performed cash, card and check transactions to complete customer purchases.
● Operated a cash register to record transactions accurately and efficiently.
● Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
● Greeted customers promptly and took orders to keep the flow of traffic moving.
Records Barbecue, Lancaster Tx — Hostess/Cashier
July 2020- December 2020
● Used a POS system to enter orders, process payments and issue receipts.
● Strictly followed sanitation and food safety guidelines as required by regulatory agencies and companies.
● Greeted customers at the counter to fulfill requests and answer questions.
● Maintained clean, trash-free workspaces to maximize productivity and safety.
● Took food and beverage orders and conveyed special requests or concerns to the kitchen.
● Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
EXPERIENCE
Other forms of experience and qualifications
Student nursing intern(2022-Present)
● Cooperative effort with registered nurse in patient care
● Assisted registered nurses in various treatments
● Obtained vital signs and blood glucose values
● Assisted patients with mobility by providing physical support and pushing wheelchairs.
● Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
● Followed directions of licensed nurses to administer medications and treatments.
Child care(Present)-
● 3+ years of child care experience with infants, toddlers, and young children.
● Compliance with company policies and state regulations
● Confidentiality and data protection protocols
● planning and leading early education activities
● possess CPR and First Aid.
● Empathy, compassion, and interpersonal skills.
● Strong organization and communication skills.
● Create and maintain a safe, home-like environment for children ages 0-5
● Co-develop and deliver enriching educational experiences focused on early math, reading, and writing
● Prepare and serve nutritious meals and snacks
● Engage children in activities that develop their physical coordination and fitness
● Maintain high standards of cleanliness, sanitizing toys and equipment regularly
Entry-level pet care(Present)-
● Strong knowledge of a variety of animal breeds and their handling, nutritional requirements, and general care
● Excellent skills in handling animal management emergency situations
● Outstanding abilities in managing injured, sick, or hostile animals
● Superior attentiveness to animal health and welfare
● Good oral and written communication skills
● Repaired and disinfected animal cages on a regular basis
● Personal experience
EDUCATION
Lancaster High School, Lancaster Tx
August 2022- Present
3.2 GPA
AP scholar
CPR certified
Food Handlers License
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