Inventory Control Customer Service
Resume:
Jacinta Watkins
**** ****** ** *******, ** *****
Email: *******.*********@*****.***
SUMMARY
HIGHLY MOTIVATED, driven, and SUCCESSFUL AT IMPLEMENTING STRATEGIC approaches. Recognized for performance excellence and operations, customer care and inventory control. Strong ability to drive profit, control cost, and achieve CONTINUOUS PROCESS improvement.
Team Building
Effective Leadership
Staff Training
Trend Forecasting
customer Service Skills
Data Review
Employee Development
Strong Multi-tasking and Organizational Skills
Critical Thinking
Employee Training and Development
Follows all policies and procedures.
Schedule Management
Inventory management.
Complex Problem Solving
Education
HIGH SCHOOL DIPLOMA – DECATUR GA
OMNI TECH – ATLANTA GA
Professional Profile
Popeyes Chicken and Biscuit 9/2019-2023
Worked primarily with customers and managed team members, cash handling, and inventory control.
Make determinations and use sound judgment to resolve disputes issues.
Address a wide range of issues/problems that require unique solutions.
Provide assistance to individuals and/or Businesses primarily through telephone interaction and face-to-face contact.
KFC 05/2012-2019
Responsible for managing team members and shift manages relationships and providing leadership.
Ensured the operational efficiency and the direction of the restaurant is in alignment with corporate policies and practices.
Maintained records, prepares forms, verified information, and resolved problems.
Build and input test service order into computer system for vendors.
Provided coaching to agents to ensure the quality of service presented correct for testing.
Identified and determined the best approach to new product and service launches.
Implemented use of sales techniques that maximize revenue.
Provided solutions for Public Service Commissioner and Presidential Complaints. Reporting outcome to Upper Management Executives.
SFE 11/2023-Present
Supervises and coordinates activities of workers who prepare, cook, serve food, clean premises, and operate POS.
Ensures accuracy of food and supplies deliveries by checking vendor invoices and prices as products are delivered.
Manages the preparation of nutritious meals following federal, state, and local standards.
Records daily food production and inventories of all food supplies.
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