Senior Service Engineer

Sanjay Maurya

***************@*****.*** +1-614-***-**** Linkedin

SUMMARY

Over 10 years of rich Experience in machine installation, Production monitoring, team management, client concern handling, and working under extreme pressure. Have travelled to 20+ countries and have worked with 50+ clients across the globe. I am holding an L2 visa and ready to start immediately. I will not require visa sponsorship in future. SKILLS

Technical skills:

● Assembling and overhauling Management and maintenance

● Vertical form-fill systems

● Hydraulic and pneumatic systems

● Horizontal form-fill systems

● Robotics system

● Excellent communication skill

● Quick issue identification and fix

● Flow wraps machines.

● Analytical skill

● Quick learner

Programming skills:

● SCADA

● MOM

● MEM

● 21CFR

● PLC

WORK EXPERIENCE

Bossar Packaging Pvt ltd, Inc. Pune, India April 2023- May 2024 Senior Service Executive Engineer

● Worked as a Senior Service Executive Engineer in Bossar, responsible for installing and commissioning HFFS machines and robotic machines at client locations.

● Responsible for documentation work such as IQ, PQ, DQ and OQ.

● Led the production monitoring.

● I have worked in the USA for a few months for companies such as House of Spices, SGS and Belcher.

● Worked on SCADA and PLC systems as part of installation and commissioning.

● Educate the client about mechanical parts, machine operations, quick troubleshooting steps, etc.

● Provided technical support to the client on call, and emails.

● Led the machine testing on the shop floor.

● Always focused on client satisfaction

● Led the team management at client sites.

● Task assignment among the team members

● Handled Client escalations and concluded the site with client satisfaction.

● Excellent analytical skill

● I have worked on many improvisations which gave us cost saving and increased performance.

● I have worked on versatile in all types packaging machine. VT Corp Pvt Ltd, Mumbai, India Sept 2020 – March 2023 Senior Service Engineer

● Worked as a Senior Service Engineer responsible for R&D machines, development, installation, and production per the client’s contract.

● Worked on RCA and fixes at various stages, installation, production, etc.

● Educate the client on machine operations and troubleshooting steps.

● Gave briefing about machine parts.

● Worked for almost 15 unique clients.

Wraptech Machines Pvt Ltd, Mumbai, India Feb 2014 - Sept 2020 Service Engineer

● Worked as a Service Engineer and was responsible for troubleshooting and fixes at the client locations. Traveled to approx. 20+ countries during this tenure.

● Gained expertise in VFFS and HFFS machines.

● Was a quick learner.

● Worked on many documents such as IQ, PQ, DQ, etc.

● Worked for almost 20 + unique clients.

● Handled client dissatisfaction and worked towards resolutions and client satisfaction. Clients across globe

Belcher pharma (USA) Laborate

Amul dairy Parle

House of Spices (USA) Sri koreka foods-MALAYSIA

SGS (USA) Ajanta Pharma

Lactose Emami

GG Nutrition Unicure

Banas dairy Sun Pharma

Synokem Cadila

Glenmark MTR

Estern Motas chips

Bluebird, Eco Cane sugar

Tiger brands ETC

EDUCATION

Diploma in Mechanical Engineering -2013

M. H. Saboo Siddik Polytechnic Mumbai

HOBBIES

Playing Cricket

Cooking

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