Customer Service Sales Representative

Haymeè de Posada Balmori

Hialeah, FL *****

*********@*****.***

+1-786-***-****

I am a family oriented person, hardworking and dedicated. I am capable of building good relations. I like finding solutions to different situations and I provide excellent customer service. Experiencia laboral

Sales Representative

Cubatur Travel Agency-Ciego de Avila

2005 - 2024

• Managed and exceeded quarterly sales targets through effective communication strategies and personalized customer attention, achieving a 20% increase in client satisfaction.

• Provided detailed product and service information, enhancing customer retention by 15%. Tour Operator Representative

Cubatur Travel Agency-Ciego de Avila

2001 - 2005

• Coordinated travel logistics and excursions for international tourist groups, increasing operational efficiency by 25%.

• Delivered quick solutions to client requests and complaints, maintaining high service standards. Teacher of English as a Second Language

Ministry of Education-Ciego de Avila

1992 - 2001

• Developed and implemented educational programs that improved student performance by 30%.

• Facilitated cultural interaction through activities that promoted understanding and fluency in English. Educación y formación

Bachelor's Degree en Bachelor's Degree in English as a Second Language ISP Josè Martì - Camaguey

septiembre 1987 - julio 1992

Habilidades y conocimientos

• Commercial skills (10 años o más)

• Customer orientation (10 años o más)

• Friendly character (10 años o más)

• Good communication (10 años o más)

• Customer service (10 años o más)

• Leadership (10 años o más)

• Teamwork (10 años o más)

• Critical thinking (10 años o más)

• Medical terminology (3 años)

• People and achievement -oriented (10 años o más)

• Sales (10 años o más)

• Phone etiquete (10 años o más)

• Administrative skills (5 años)

Idiomas

• Español - Nativo

• English - Experto

• Italian - Experto

Certificados y licencias

Bachleor's Degree in English as a Second Language

1992 - Actualmente

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