United States Shift Manager
Resume:
*************@*****.***
Excellent communication / listening skills used in identifying and satisfactorily resolving issues that bring about positive changes
Enthusiastic team leader with strong communication, interpersonal and organizational skill Jan 2023 - Dec
2023
Shift Manager
Loves Travel Stop
Kingfisher, OK, United States
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate Enforce safety, health, and security rules
Establish and implement policies, goals, objectives, and procedures for the department
Plan and prepare work schedules and keep records of employees' work schedules and time cards
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise Keep records of purchases, sales, and requisitions Assign employees to specific duties
Instruct staff on how to handle difficult and complicated sales Monitor sales activities to ensure that customers receive satisfactory service and quality goods
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers Jun 2021 - Oct
2023
Assistant Manager
Sonic
Kingfisher, OK, United States
Develop equipment maintenance schedules and arrange for repairs Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety GINA SHARP
Shift Manager
Work Experience
Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups Specify food portions and courses, production and time sequences, and workstation and equipment arrangements
Assign duties, responsibilities, and work stations to employees in accordance with work requirements
Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets Supervise and participate in kitchen and dining area cleaning activities Train workers in food preparation, and in service, sanitation, and safety procedures
Compile and balance cash receipts at the end of the day or shift Resolve customer complaints regarding food service Perform various financial activities, such as cash handling, deposit preparation, and payroll
Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel
Evaluate new products for usefulness and suitability Sep 2018 - Nov
2019
Building Custodian
ABM Janitorial
Stillwater, OK, United States
Service, clean, or supply restrooms
Clean building floors by sweeping, mopping, scrubbing, or vacuuming Gather and empty trash
Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures Clean laboratory equipment, such as glassware or metal instruments, using solvents, brushes, rags, or power cleaning equipment Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees
Oct 2017 - Jul 2018 Cashier
Raising Cane's
Stillwater, OK, United States
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change Receive payment by cash, check, credit cards, vouchers, or automatic debits
Answer customers’ questions, and provide information on procedures or policies
Calculate total payments received during a time period, and reconcile this with total sales
Help customers find the location of products
Greet customers entering establishments
Assist customers by providing information and resolving their complaints
Jul 2016 - Feb
2018
Housekeeping Attendant
Residence Inn
Stillwater, OK, United States
Place and restock useable items in the guest room including paper items, soap, towels, etc.. Clean assigned rooms according to system standards and best methods. This includes making beds, cleaning bathrooms, vacuuming carpet, washing dishes and dusting furniture. Clean exterior entry, hallways, and windows. Report any equipment malfunctions to the General Manager and/or Maintenance department.
Feb 2014 - Jun
2016
Homemaker
Gina Sharp
Stillwater, OK, United States
Plan, shop for and prepare nutritious meals. Prepare and maintain family budget. Perform housekeeping duties, such as cleaning, washing clothes and dishes. Instruct children in health and personal habits. Observe and monitor children’s play activities.
Feb 2012 - Feb
2014
Carnival Attendant
Butler Amusements
Santa Ana, CA, United States
Perform variety of attending duties at amusement facility (traveling carnival). Set-up, tear-down, operate amusement rides, food concessions and games. Erect, take down, operate & maintain equipment. Feb 2011 - Feb
2012
Carnival Attendant
Schoeppner Shows Carnival
Palmdale, CA, United States
Perform variety of attending duties at amusement facility (traveling carnival). Set-up, tear-down, operate amusement rides, food concessions and games. Erect, take down, operate & maintain equipment. High School Diploma or Equivalent, General Studies. Las Vegas High School
Education
Las Vegas, NV, United States
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