Desktop Support System Administrator

J GURU, System Administrator

Chennai, India, 954-***-****, *************@*****.***

Nationality Indian

PROFILE Accustomed to handling IT support, managing IT, and supporting various engineering departments with IT tools and applications. Highly skilled Office Administrator with an impressive background specializingin administrative work and office support. Bringing forth a motivated attitude and the ability to establish strong and productive relationships with other company members. EMPLOYMENT HISTORY

Aug 2018 — Nov 2021 System Administrator & DLP, Runway Enterprises Chennai

• Performed regular system updates and upgrades to ensure security and compatibility with new applications

• Diagnosed and repaired hardware components, such as motherboards and hard drives

• Installing of Windows os and printer management

• Developed a comprehensive user training program that increased user productivity by X%

• Developed and implemented a backup and disaster recovery strategy that ensured data safety and availability

• Desktop support Managerment as per mangement of ticketing tools

• Monitored and optimized network performance, resulting in X% faster loading times for applications Nov 2021 — Dec 2022 Hardware & Network Engineer DLP, Ganga Fashions Private Ltd Gujarat, Surat

• A Network hardware and software, allowing for quick resolution of technical issues

• Troubleshot and resolved hardware, software and network issues

• Configured a secure firewall to protect servers from external threats and malicious attacks

• Worked with project managers to develop and implement strategies for cost savings and resource optimization

• IP Routing

• Monitored network traffic and identified suspicious activities, resulting in the prevention of X major data breaches

• Oversaw the successful migration of data to a new cloud-based system, reducing downtime and data loss

• Implemented a backup and disaster recovery system that reduced the risk of data loss and system downtime

• DLP Solution Implementation 580TB Local Storage Synersoft Technology

• Microsoft 365 & Office365

EDUCATION

Don Bosco

Tamil Nadu

Chennai

Diploma CSE Tamil Nadu

Chennai

BE

SKILLS • Office 365

• Microsoft 365

Skillful

Skillful

Data Management

Firewall

Skillful

Novice

LANGUAGES French Learning

Tamil Native speaker

English Highly proficient

HOBBIES Golf, Cycling, Walking

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