Administrative Assistant High School

REGINA HEAD

Jonesboro, GA ***** 404-***-**** **********@*****.***

HIGHLIGHTS OF QUALIFICATIONS

Excellent interpersonal skills and work ethic

Knowledgeable in Microsoft Office / Outlook / Excel

System experience Krons. Oracle, HRMS, Beeline

Maintained Daily payroll / schedule employee hours for 300 associates EDUCATION

BASS HIGH SCHOOL ATLANTA, GEORGIA

College Preparatory Diploma May 1985

CARVER BIBLE COLLEGE ATLANTA, GEORGIA

Associates Degree May 2015

LEADERSHIP & WORK EXPERIENCE

DFACS/STATE OF GEORGIA SOUTH FULTON

Economic Specialist 1 2024- Current

• Processes applications, reviews, hearing request and/or changes using appropriate criteria and polices consistently; according to establish guidelines.

• Records and evaluates personal and financial data obtained from individuals.

• Register online applications, renewals, and process verification via Document System.

• Adheres to assigns daily work schedule, meets attendance standards as outlined in policy.

• Answer a high volume of incoming calls from constituents inquiring about the Food Stamp, Medical Assistance, (PCK, P4HB, Family Medicaid, ABD) and TANF programs. - (Customer Contact Center Unit)

DHL LOGISTICS UNION CITY, GA

Administrative Assistant 2 2016 - 2024

• Process Payroll for site

• Responsible for Human Resource – hiring, accountability, mentoring

• Handle all administrative responsibilities for site

• Processed Payroll for site as well as maintained vacation and attendance reporting

• Maintained Daily payroll / schedule employee hours for 300 associates

• Initiates payroll processing quality assurance reviews and identifies training opportunities and/or problem-prone processes to ensure optimal efficiency and error-free operations

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