General Manager Customer Service
Resume:
Nicole Reed
Lake, MI *****
************@*****.***
Iam a very dedicated employee who learns quickly. Due to my great work ethic, I have been able to excel within every business I've ever had the opportunity to have been hired in at. I enjoy putting my all into everything that I do, and I don't give up easily which makes me a star candidate for any position. I also have a broad work history mostly within Customer Service field but as well as having 10+ years of experience in management making me an ideal candidate for almost any company. Authorized to work in the US for any employer
Work Experience
General Manager
Kiefers Cleaning Services - Clare, MI
March 2016 to May 2023
As the General Manager I was in charge of hiring, training, write-ups, and firing for both Residential and Commercial Shifts. I also had to make the schedules for both shifts and figure every employee timecard for each shift as well.
Meijer Cashier
Meijer - Mount Pleasant, MI
April 2014 to February 2016
I worked the cash register, providing fast and friendly service to customers. Assistant Manager
Speedway LLC - Alma, MI
April 2008 to January 2010
Ran register providing fast and friendly service to our customers. Was required to make the schedule every week, opened store on weekends which required me counting money in the safe and making sure there were no discrepancies before depositing money at the bank, closed the store during the weekdays, stocked cooler, took inventory, kept store orderly during day and at end of day cleaned grill, fountain machine ect.
Waitress/Hostess
J.J. Rubys - Ithaca, MI
October 2005 to June 2007
Greeted and seated patrons before reading them the specials and taking their orders. Made prep salads / bread baskets, got drinks and plates taken to their required tables, took orders, served orders, figured patrons tab, cleared tables, cleaned restaurant, kept work station stocked and orderly. Waitress/Hostess
Pizza Sam's - Alma, MI
October 2002 to July 2005
I greeted the customers, seated them, took their orders, set up their tables, served them, figured their bills, ran register as needed, cleared tables, did prep cook when slow, cleaned restaurant on down time. Education
Some College in Criminal Justice
Mid Michigan Community College - Mount Pleasant, MI August 2006 to August 2008
High school diploma
Fulton High School - Middleton, MI
September 2004 to July 2006
Skills
• Payroll
• Host/Hostess
• Assistant Manager Experience
• Restaurant Management
• Inventory Control
• Customer service
• Cash register
• Cash handling
• Cleaning
• Store management
• Sales management
• Restaurant experience
• POS
• Leadership
• Retail sales
• Sales
• Communication skills
• Management
• Retail management
• Supervising experience
• Custodial experience
• Basic math
• Hospitality
• Writing skills
• Time management
Certifications and Licenses
Driver's License
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