Customer Service Front Desk
Resume:
Lakesha Henson
Buckeye, AZ *****
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Personal Shopper
Instacart Shoppers - Buckeye, AZ
October 2021 to Present
Teen Coordinator
Boys & Girls Clubs of America - Phoenix, AZ
March 2021 to October 2021
Alec room aide
Tomah Area School District - Tomah, WI
November 2020 to March 2021
Working with children with behavioral issues and assistance with library, office and classroom help. monitor kids with in school suspensions and virtual students Teen Center Coordinator
Boys & Girls Clubs of America - Tomah, WI
October 2018 to March 2021
Creating programs and activities to further enhance the development of youth. Postal Clerk
USPS - Tomah, WI
June 2020 to December 2020
Scanning sorting and getting boxes ready for the truck helping customers upfront with boxes and shipping Zumba Instructor
Fitness Connection - Tomah, WI
January 2019 to June 2020
Customer Service Manager
Walmart - Peoria, AZ
July 2016 to October 2018
I ran Costumer service desk and staff helping with questions and information.
• Greeted customers
• Conducted customer service surveys
• Resolved customer issues
Dance Fitness Instructor
Valley of the sun ymca - Goodyear, AZ
October 2015 to September 2018
Site Director
Valley of the sun ymca - Peoria, AZ
August 2016 to May 2017
Working at local schools with children promoting physical activity in a fun environment. Dance Fitness Instructor
Indianapolis ymca
June 2012 to July 2015
Education
Still in school in Biology
Glendale Community College - Glendale, AZ
January 2022 to Present
Liberal studies
Long Beach City College - Long Beach, CA
July 2000 to January 2002
Lakewood High School - Lakewood, CA
September 1996 to June 2000
Skills
• POS (1 year)
• Guest relations (5 years)
• Dancing
• Experience with Children
• Guest Services
• Cash Handling
• Front Desk
• Childcare
• Microsoft Word
• Teaching
• Guest services
• Guest relations
• Experience working with students
• Childcare
• Supervising experience
• Team management
• Microsoft Office
• English
• Planograms
• Retail management
Awards
Employee of the month
December 2016
Employee of the month at Dave and busters
Leadership award
November 2016
For training new employees in several different areas (host,front desk, captain). Certifications and Licenses
First Aid CPR AED
November 2017 to November 2018
Assessments
Teamwork: Interpersonal skills — Proficient
February 2021
Responding to challenging team situations at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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