Security Officer Class A

EDOUARD FLEURANT

Kissimmee, FL ***** 407-***-****

*****************@*****.***

PROFESSIONAL SUMMARY

Licensed CDL Class A Driver with 120 hours of behind-the-wheel training. Hardworking, trustworthy, persistent, and reliable team player.

PROFESSIONAL EXPERIENCE

Four Points by Sheraton Orlando, FL 05/2020 – 10/2022 Safety Security Officer

Monitored hotel property utilizing surveillance system

Patrolled all areas of the property and assisted guests with room access

Responded to accidents and assisted guests/employees during emergency situations

Deescalated guest disturbances and escorted from property if necessary

Completed required shift reports and preserved confidentiality of all loss prevention documents Courtyard By Marriott Orlando, FL 04/2019 – 03/2020 Security Officer

Maintained hotel safety through perimeter, indoor patrols, and review of security feeds

Recorded written incidents and facilitated interviews

Resolved any guest concerns including room access and escorting guests within property

Responded to emergency situations

Completed shift reports

Conducted hazard inspections

Hawthorn Suites By Wyndham Orlando, FL 08/2018 – 04/2019 Security Officer/Runner

Picked up and delivered supplies and inventory to guest rooms throughout resort property

Ensured all assigned guest calls or special requests are completed within 15 minutes

Worked closely with Night Auditor to confirm all actions were taken to resolve any guest issues or complaints

Assisted Night Auditor with any evacuations or emergency situations

Patrolled courtyard, pool, and front entrance of hotel

Cleared grounds, lobby, common areas, elevator landings, and guest floors of debris Washington Inventory Services International Orlando, FL 08/2018 – 04/2019 Inventory Associate

Performed inventory tasks at customer’s stores and warehouses

Precise count of all merchandise, supplies, and products

Collection of data using handheld device

Supported loading and unloading of shipments

EDOUARD FLEURANT

Kissimmee, FL 34741 407-***-****

*****************@*****.***

Waldorf Astoria Orlando, FL 07/2017 - 04/2018

Guest Runner

Provided refreshments and amenities to hotel guests

Replaced linens and prepared beds

Cleaned guest rooms thoroughly

Processed guest requests in a timely and professional manner

Supplied resources for housekeeping department along with maintaining storerooms, closets, and offices

Capital Cleaning Inc. Orlando, FL 04/2013 - 04/2017 Delivery Driver

Responsible for delivery of cleaning supplies

Advertised cleaning business

Performed on call cleaning of clients’ homes

Handled customer service calls

Control Environmental Services Elmhurst, NY 12/2011 - 06/2012 Maintenance and Custodian Supervisor

Maintained facility grounds for entire commercial property

Performed miscellaneous labor jobs

Unloaded construction materials

Collected waste material

Operated sweeper truck

People Care Inc. New York, NY 01/2008-11/2011

Home Health Aide

Cared for elderly patients with disabilities

Assisted in patient physical therapy

Administered daily medication

Took patient vitals

Supported patients with activities of daily living

Transported patients to physician appointments

EDOUARD FLEURANT

Kissimmee, FL 34741 407-***-****

*****************@*****.***

FMI Facilities Merchandising Inc. Corona, NY 06/2008-09/2008 Retail Sales Clerk

Managed all retail sales of US Open merchandise throughout event period

Aided customers with transactions

Darby Tent Company Fresh Meadows, NY 11/2006-12/2007 Assembler and Fabricator

Delivered construction materials for corporate events

Managed inventory record

Stocked warehouse items for rental purposes

Assisted customers with rental agreement and billing questions EDUCATION AND TRAINING

Valencia College-Kissimmee, FL 08/2023

Florida Commercial Truck Driver-CDL Class A

People Care Incorporated-Brooklyn, NY 01/2008

Home Health Aide Certificate

Liberty High School-Brattleboro, VT 11/2007

High School Diploma

PROFESSIONAL SKILLS: CDL skills including Pre-trip Inspection and Load Inspection. Knowledgeable in computer skills such as typing, Microsoft Office, Outlook, Adobe Reader programs, and web browsers. Leadership, customer service, problem solving, and organizational skills. LANGUAGES

Conversational in Haitian Creole

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