General Manager Customer Service

Tameka Fuller

Jackson, MS *****

************@*****.***

+1-601-***-****

Passionate individual who is a quick learner, adaptable, dependable, and trustworthy. Great communication and leadership skills. I have a great personality, with good morals. Willingness to learn. Authorized to work in the US for any employer

Work Experience

General Manager

IHOP - Jackson, MS

August 2011 to March 2023

Responsible for oversight of entire restaurant. Send paperwork to HR, order food truck for the week, make sure on boarding and training is complete for all team members, focus on driving sales up, make sure food costs and labor goals are met. Handle any and all guest inquiries/ complaints. Make sure restaurant is always running up to SOP standards. Make sure all food products are correctly dated and labeled. Make sure proper cleaning and sanitation protocols are being met and followed. Carhop/Cashier

Sonic Drive-In - Pearl, MS

April 2005 to July 2010

Education

Associate in DDA (Dental Assisting)

Antonelli College-Jackson - Flowood, MS

January 2018 to October 2018

High school diploma or GED

Skills

• Excel, computers, registers, serving. (10+ years)

• Proficient with MS Word, Excel, Dentrix and Powerpoint. Time Management. Adaptability, Leadership. Decision Making. Conflict Resolution. (9 years)

• POS

• Training (8 years)

• Customer Service (10+ years)

• Server (10+ years)

• Sales (10+ years)

• Customer Care (10+ years)

• Customer Support

• Call Center

• Eaglesoft

• Dental Assisting

• Hospitality Management

• Dental Receptionist

• Infection Control Training

• Restaurant Management

• Typing

• Front desk

• Hotel experience

• Medical Imaging

• Medical Scheduling

• Chairside Assisting

• Insurance Verification

• Cash handling

Assessments

Administrative assistant/receptionist — Completed

March 2022

Using basic scheduling and organizational skills in an office setting Full results: Completed

Work style: Reliability — Proficient

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Retail customer service — Proficient

February 2022

Responding to customer situations in a retail setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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