Customer Service Los Angeles
Resume:
Melony Dominguez
*****************@*****.***
Los Angeles, CA
EDUCATION
University of California Berkeley Expected Graduation June 2027 James A. Garfield High School Los Angeles, CA Graduated June 2023 GPA: 3.6
SKILLS
- Performed superb customer service
- Effective thinking skills
- Exceptional public speaking skills
- Essential organizational skills
- Excellent teamwork skills
TECHNICAL SKILLS
- Microsoft Software (Excel, Word, PowerPoint)
- Video Production (Editing, Cinematography, Final Cut Pro) WORK EXPERIENCE
Heluna Health Youth/Adult Development Services Los Angeles, California November 2019-Current Volunteer Worker
- Provide customer service by aiding individuals’ inquiries about event directions and resources.
- Unload items of 20-50 pounds from cargo to be ready for receiving.
- Assemble people in specific orders.
- Implement organization during the event.
- Contribute labor to assist folks when walking with produce in/out of the event. Tutoring Services August 2023-Current
Paid Tutor
- Tutor a sophomore in high school two times a week
- Create two lesson plans every week for zoom tutoring sessions
- Conduct lessons and teach the student for one hour on zoom Walgreens Monterey Park, California June 2023-August 2023 Cashier/Floor Associate
- Register customers to the rewards programs, had a daily rate of 5
- Collect cash and distribute change to customers as requested
- Manage the front cash register and purchases on an assigned register
- Process voids, refunds, and exchanges as needed
- Keep counters and shelves sanitized and cleaned as much as possible
- Take inventory of products and packages and maintain records of each
- Stock all products on required days and discard of any old inventory not needed Snack Bar Montebello Football Organization August 2017- November 2019 Waiter/Cashier
- Conducted customer service by finalizing orders and helping provide items.
- Activated all payments and confirmed the money was in order.
- Preserved sanitation of the work area while restocking products.
- Inspected if a product is in/out of supply.
- Unpacked items from packaging to be quickly sold in the shop. AMC Atlantic Times Square 14 Monterey Park, California June 2021- August 2021
Usher/Greeter/Box Office/Concession
- Organized and usher the auditorium of the cinema.
- Served refreshments and had a daily rate of 8 individuals sign up for the rewards program.
- Supported people when showing them their seats and scanning their tickets.
- Facilitated and cleaned the cinema lobbies.
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