Retail Associate Sales
Resume:
Maariya Abdurashid
*** ******* ***, ********, *****, SC
************@*****.***
Professional Summary:
Energetic and performance retail/sales associate with 2+ years of experience Improving customer satisfaction and successfully defusing the toughest customers. Excellent communication and interpersonal skills and the ability to respectfully interface with executives from various departments.
Skills:
Sales
Leadership
Customer service
Problem solving
Active listening
Flexibility
Creativity
Employment History:
Rainbow - Columbia, SC Feb 2024 – Present
Sales/Retail Associate
Identify opportunities to upsell by suggesting higher-end products or add-ons that meet customer needs.
Cross-sell related items to increase transaction value and enhance customer satisfaction.
Collaborate with team members to achieve store sales goals and objectives.
Participate in sales events and promotional activities to boost store revenue.
Build and maintain strong customer relationships to promote loyalty and repeat purchases.
Track daily, weekly, and monthly sales figures to measure performance against targets.
Stay updated on product features, benefits, and availability to provide informed recommendations to customers.
HomeGoods - Columbia, SC Jan 2022 – Nov 2023
Sales/Retail Associate
Promote sales and special offers at the register to increase customer purchases.
Implement effective sales techniques such as suggestive selling and personalized recommendations.
Address customer inquiries and provide product information to assist in purchasing decisions.
Ensure a welcoming and positive shopping experience for all customers.
Resolve customer issues and complaints promptly to maintain high satisfaction levels.
Accurately handle cash, credit, and debit transactions to facilitate smooth and efficient checkouts.
Organize and restock merchandise on the sales floor to ensure optimal product availability.
Implement display changes and promotional setups to attract customer interest and drive sales.
Process returned items and restocked them appropriately to maintain inventory accuracy.
Assist customers with returns and exchanges to ensure a hassle-free experience.
Education:
High School Diploma/GED
W.R rogers center, Columbia, South Carolina
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