Administrative Assistant Front Office

Jennifer Walsh

Garden Grove, CA ● ****************@*****.*** ●714-***-****

Seeking an opportunity in a position that will further grow my experience and personal knowledge, using my experience as a Medical Administrative Assistant that will challenge my role utilizing people skills, organization abilities and drive my passion to further my career.

Skills

• Knowledge of HMO’s Medicare and Medi-Cal

• EMR (eClinical Works, AdvancedMD, Contulink, carecloud, urochart)

• HIPAA compliance

• Excellent written communication skills

• Microsoft Office

• Account reconciliation

• Strong work ethic

• Patient-focused care

• Team player with a positive attitude

• 57 WPM

• Scheduling (imaging, surgery, office)

• Cash Handling

Experience

November 2021 – April 2023

MEDICAL FRONT OFFICE FLOAT, ORANGE COUNTY UROLOGY

Traveling to mutliple offices, acknowledging check-in & check-out average 80 patients, collection of payments, MD schedules, creating lab orders & x-ray orders, submitting authorizations, answering emails, verifying insurance & eligibility, new patient registration, routing notes in UROchart, scheduling appointments, scheduling office procedures

February 2021 – July 2021

MEDICAL BILLER, PATHMD LABS

Verify eligibility and benefits, respond to corresponding e-mails, data entry, create temporary uninsured ID for uninsured patients

2020 May 2019 – January 2020

STAFFING COORDINATOR, ACCENTCARE

Staffed and managed a pool of 100+ care givers, assisted in Payroll, maintained schedules, handled multiple CareMore referrals, and managed on-call.

April 2010 – April 2019

FRONT OFFICE COORDINATOR, PACIFIC THORACIC SURGERY

Provided general clerical support to management including confirming patient information, collected copays, and verified insurance, completed registration quickly and efficiently for all new patients. Demonstrated knowledge of HIPPA Privacy and Security Regulations by appropriately, handling patient information. Acquired insurance authorizations for procedures and test order by the physician, scheduled surgeries and procedures in conjunction with Surgical Coordinator, scheduled patient’s appointments, monitored share emails in-boxes and ensured inquires’ were addressed, Provided administrative support for physician, reappointment and credentialing for the hospitals, EMR experience ECW

Education

MEDICAL ADMINSTRATIVE ASSISTANT, BRYMAN 2004

Diploma Graduate - GPA 3.5

HIGH SCHOOL DIPLOMA, VALLEY HIGH SCHOOL 2003

Diploma Graduate - GPA 3.5

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