Support Engineer Service Technician
Resume:
SUMMARY
SKILLS
EXPERIENCE
EDUCATION AND TRAINING
ADDITIONAL INFORMATION
BOBBIE WILKERSON
**** ***** **., ***. #*, Lowell, MI 49331 H: 616-***-**** ***************@*****.*** Goal-driven [Type] Support Engineer skilled at analyzing and solving routine and complex problems. Detail-oriented and systematic professional successful at developing innovative solutions to diverse issues.
Training and mentoring Siemens
S7 programming
CCP153 Maintaining and
Troubleshooting Logix 5000
Applications
2007 HDI certified CFST (Certified
Field Support Technician)
Power tools Knowledge and safe
handling of all power equipment.
Also a licensed fork-truck operator
07/2018 to 04/2019 Controls Engineer
TGW Logistics Group GmbH Spring Lake, MI
Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions
Remote connect to PLCs and proprietary equipment
Travel to customer's sites and worked with on site maintenance Handled trouble calls on production and processing equipment and facilities
03/2002 to 11/2016 Technical Support Engineer
Dematic Grand Rapids, MI
Advised customers and users regarding required maintenance practices of diverse software systems for OEM warranty requirements and industry best practices
Remote connection to several High-end customers
Troubleshooting PLC and proprietary equiptment
07/2001 to 01/2002 Field Service Technician
Duracon Toluca MX, Mexico
Performed all needed maintenance tasks. GM launch project. 08/1997 to 09/2001 Field Service Technician
Moellers NA Grand Rapids, MI
Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality
Built and installed palletizing systems
1982 High School Diploma
Lowell Sr. High Lowell, MI
TRAVE;
Hold a valid US passport. Have traveled to several countries. Travel is NOT an issue. Am able to travel to anywhere, at any time. Mexico, Canada,England, Ireland, Wales, Israel, Cypress, Germany, Austria, 46 US states and PR.
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