Print Services/Technical Support

MOISES NAZARIO

**** **** ***** • Bronx, New York 10467 • 917-***-**** • ************@*****.***

Manager/Supervisor

Management/Customer Service/Quality Assurance

Operations/Sales/Computer Technology

Energetic, dedicated professional with extensive experience in client service in the fields of Insurance, product management, operations, sales and computer technical support. Committed to increasing results and high performance. Provide outstanding customer service. Action-oriented and mission focused with a hands-on attitude. JOB EXPERIENCE

RICOH 2016-Present

• Field Representative II, MS On

• Current Location Swiss Re (Armonk, NY)

• Pre-flight Print work for production received by e-mail network and secondary input devices

• Sorted Mail to the various floors also Inputted and tracked packages that came from UPS, FedEx, USPS, Amazon and Office Max generated reports to show the percentage of on-time packages

• Sorted and Imaged Insurance documents to main office in Zurich for digital storehouse ALLSTATE INSURANCE COMPANY 2005-2016

Licensed Agent

• Provide prompt, accurate, friendly service and utilize it as a basis for establishing a marketing opportunity to expand book of business

• Manage and maintain Assigned Risk Clientele

• Retain and increase book of business by contacting prospects and current policyholders

• Cold calling to develop marketing opportunities

• Review customer insurance policies and provide potential savings opportunities PITNEY BOWES MANAGEMENT SERVICES 1989-2004

Superv i sor of Pri nt Producti on

• Specialized in Off Set Copying and Digital Print for:

Law Firms: Morgan Lewis& Bokius, Willkie Far & Gallagher, Shea & Gould

Investment Banking: Bear Sterns

Accounting Firms: PWC Consulting, IBM Consulting

• Communicated with Clients Directly to maintain the flow of production for Mail, Copy and Print

• Responsible for maintaining standards of Production and Quality of Service to Clients

• Developed and Trained Staff on effectual methods used for enhancing Off Set Copy and Digital print productivity and efficiency

EDUCA TION, CERTIFICATIONS & LICENSING

Hunter Business School - Levitown, New York Business Accounting 2004-2005 Career Center - New York, NY Completion of A+ Computer Technician Course 2001 New York State License – Property and Casualty 2008 – 2023 New York State License – Life, Health and Accident 2016 – 2023

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