Customer Service Front Desk

Anna Hough

** ******* ** ***** ** / 404-***-**** / ***********@*****.***

Education

Adairsville High School (August 2016- May 2020)

Georgia Highlands (August 2020- May 2023)

● Graduated with an Associate’s Degree in Health Professions Experience

Cracker Barrel - Retail (November 2019- March 2022)

● Retail customer service tasks including checkout, answering phone calls, and satisfying customers’ needs

● Responsible for receiving and handling merchandise, setting up displays, keeping track of stock, and being knowledgeable about products

Tellus Science Museum - Guest Services (March 2022 – July 2023)

● Responsible for all assigned daily tasks from management, such as counting money for cash drawers, cleaning and stocking the gift shop and front desk, and general various maintenance tasks.

● Gained proficiency in membership sales and customer service needs

● Comfortable with using Altru, Square, and CounterPoint point of sale systems Other Relevant Skills

• Knowledge of Microsoft Office

• Comfortable with self-learning new tasks and programs, such as Altru at Tellus

• Can adapt to a variety of different workplace personalities

• Being well-organized, attention to detail, and communication skills with others