Vontella Deal
Friendly and energetic Retail Sales Associate with 10 years of experience in exceeding sales expectations and improving customer shopping experience McDonough, GA
*******@*****.***
Retail sales associate with five years of experience in the retail industry. Proven track record of exceeding sales targets and providing exceptional customer service. Skilled in building strong relationships with customers, maintaining an organized inventory and staying updated on current fashion trends to offer personalized styling advice. Authorized to work in the US for any employer
Work Experience
Team Member
Panera Bread - McDonough, GA
November 2023 to April 2024
• Prepare food and presents said food to the customers in a timely fashion.
• Make it so that I knew every associate position from line cook, Baker y, Dishwasher, Dining room associate and Cashier.
• Made sure the customers have great service.
Online Grocery Pickup Clerk
Kroger - Atlanta, GA
November 2022 to October 2023
• responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality
FedEx Package Handler
FedEx Express - Atlanta, GA
October 2021 to May 2023
Primary job duties include ensuring successful transfer and delivery of goods to intended destinations. Additional responsibilities include sorting packages for delivery, operating heavy machinery, such as forklifts, trucks, and hydraulic conveyor belts, and, on rare occasions, picking up and delivering package Kitchen Staff
View Point Health - Decatur, GA
October 2020 to November 2021
• Cooking and serving food to clients
• Checking inventory
• preparing ingredients
• discarding expired items and taking trash out
• maintaining kitchen areas clean and sanitized,
• placing food items on plates
• setting heat levels of ovens and cooking ranges
Collection Specialist
First Financial Asset Management - Atlanta, GA
November 2020 to September 2021
• Answering phone calls or emails from customers to answer their questions.
• Solving customers issues either in person or over the phone with a positive attitude.
• Keeping records of customers interactions, processing their accounts and filing documents properly.
• Helping customers understand the product and answering questions about their reservations.
• Establishes new accounts by planning and organizing daily work. Food Prep
Sweet auburn seafood - Atlanta, GA
June 2016 to August 2020
• clean and sanitizes work stations and equipment
• Ensures proper food handling procedures are followed wrapping, labelling, stocking, dating, storing and checking temperature of products.
• Follows recipes and/or product direction for proper food preparation
• Transfers supplies and inventories food and beverage product and supplies.
• prepare, combine, season, and/or cook food served according to standardized recipes and procedures. Retail Associate and Cashier
Burlington Stores - Atlanta, GA
2019 to 2020
• greeting and assisting customers, maintaining a neat, organized and clean sales floor, and supporting the management team with day-to-day store operations.
• maintaining a positive and professional attitude, and working to deliver excellent customer service that addresses all the customer’s needs while getting them through the check-out process quickly and easily
• Accurately and efficiently ring on register
Sales and Catering Assistant
Gate Gourmet - New York, NY
August 2013 to May 2016
• Greeted customers and provided information on the store and its merchandise.
• Assists the kitchen and service staff as needed to maintain the highest level.
• Prepare menu with a variety of different popular foods.
• Event Coordination.
• Washing dishes and kitchen appliances.
• Plating up food, ensuring correct portion control.
• Unloading deliveries.
• Received, opened, unpacked and issued sales floor merchandise. In-Home Childcare Provider
self employed - New York, NY
June 2015 to January 2016
• Organized and engaged in recreational activities such as games and puzzles.
• Communicated openly with children's parents about daily activities and behaviors.
• Managed an in-home daycare with 2 and 3 toddlers
• Incorporated music and play into developmentally appropriate activities.
• Maintained a safe play environment by emphasizing and maintaining cleanliness and organization.
• Established a safe play environment for the children. Delivery Driver
Standard Delivery Inc. - Atlanta, GA
January 2012 to February 2013
• Loaded truck and properly secured items to prevent damage during transportation. • Submitted receipts and money received from deliveries at the end of each shift.
• Drove company truck for local and intra-state pick-ups and deliveries
• Recorded each delivery using the proper paperwork before leaving the warehouse.
• Operated heavy material handing equipment such as fork trucks and cranes
• Reported any errors found on delivery documents to supervisor. Dispatcher/Customer Service
Concrete Dispatcher - New York, NY
June 2009 to December 2012
• Monitoring routes, updating call logs and recording calls information.
• responsible for shipping and emergency service industry.
• Assess situation and prioritize calls.
• Oversee the route of field units and trucks delivery status of products.
• Knowing the whereabouts of all of your truck drivers.
• Following up and keeping all customers informed of the truck drivers.
• Arranges transportation
Education
High school or equivalent
Manhattan Education Opportunity Center - New York, NY June 2005 to December 2005
Skills
• Cooking
• Food Handling
• Food Safety
• Meal Preparation
• Serving Experience
• Food Production
• Restaurant Experience
• Culinary Experience
• Catering
• Retail Sales
• Supervising Experience
• Purchasing
• Customer service
• Shipping & receiving
• Food Prep
• Childcare
• Entrepreneur
Certifications and Licenses
Food Handler
Food Handler Certification
Driver's License
Non-CDL Class C