Los Angeles Customer Service

Charlezetta Berry

**** **** **** ****** *** Angeles, CA 90007 ~ 424-***-****~***********@*****.***

SUMMARY OF QUALIFICATIONS

●Excellent Written/Verbal communication

●Hard-worker and team player, easy to work with

●Self-motivated; able to learn on own initiative

●Excellent customer service skills

●Cash handling

●Follow detailed instructions well

●Able to meet and manage multiple assignments and deadlines

●General office skills and computer literate, type 55 wpm

●Reliable and prompt

●Able to stock shelves and skilled in operating material handling equipment safely and efficiently

●Highly skilled at folding apparel and assembling displays

●Able to multitask and prioritize

●Critical thinker

●Knowledge of security and fire inspections and procedures

●Preparing Food and medications

●Cleaning and sanitizing

PROFESSIONAL WORK EXPERIENCE

In-home health aide- Providing personal care for clients such as showering, oral hygiene, hair and dressing, administering medication, Preparing meals for breakfast, lunch and dinner and snacks. Cleaning and sanitizing the home, stocking the refrigerator and making sure all necessities are stocked, monitoring clients health and wellbeing, maintaining records and reporting changes,as well as providing emotional support and companionship.

Security Officer- patrolled all buildings and parking lots, conducted access control, utilized a Motorola two-way radio and telephone, checked in for briefing with shift supervisor for pass on information, logged in truck deliveries, monitored parking lots and crosswalks, raise the flags at sunrise.

Cosmetologist- Scheduled clients’ appointments. Shampooed, conditioned and rinsed and dried hair. Braid, combed, and styled, hair for clients, to their specific request. Cut and trimmed hair, beards and mustaches.

Overnight Stocker- Received and counted stocked items and recorded data. Packed and unpacked items, to be stocked on shelves in the stockrooms. Verify inventory by comparing them to physical counts of stock. Mark stock items using identification tags and stamps. Fold clothes and assemble displays. Ensured the sales floor is clean and ready for customers.

EMPLOYMENT HISTORY

In Home Health aide, IHSS, Los Angeles, CA.

02/22- Current

Security officer, Allied Universal, Los Angeles, CA. 05/16-02/22

Cosmetologist, Self- employed, Los Angeles, CA 04/05- Current

Overnight stocker, Walmart, Los Angeles, CA 03/15-04/16

EDUCATION

General studies, Washington Preparatory High School, Los Angeles, CA

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