Medical Assistant Customer Service

PROFESSIONAL & PERSONAL

SKILLS

As a highly motivated and driven

professional with an accumulation of

several years of experience within the

administrative field, I’m seeking

employment with a company who cares

about providing unparalleled service

standards to patients and employees. I

have extensive knowledge on performing

and managing medical databases, as well

as learning, training, and leading others at

professional standards while providing an

optimum level of customer service.

- Greet patients; notify appropriate personnel of

patient arrival; obtain consent forms

- Obtain accurate patient information, including

insurance, and enter it into the computer

- Scan charts and all forms including

demographic and HIPAA acknowledgment

- Schedule appointments; collect/post payments;

provide patient receipts

- Help mentor new employees during their

training period, answering questions and

providing support

- Perform facials, microdermabrasion, microneedling, & dermaplaning procedures

- Assisting physician with patient care by obtaining histor chief complaint, as well as assisting with biopsies, surgical procedures and cosmetic procedures

- Complete lab requisition/pathology documents

- Sterilize the instruments

MD URGENT CARE

BALSHI DERMATOLOGY

Medical Receptionist 2018 to

2019

High School Diploma Graduated: 2015

Licensed Esthetician Grad: 2021

Medical Assistant 2016 to 2017

- Check patients in for appointments and

procedures, Appointment set up for patients

- Train new hires

- Prep patients for procedures· - Assist

doctors with patients

- Handled medical records

- Open and close office, General office duties

Medical Assistant/ Esthetician 2021 to 2022

EAST AREA ADULT SCHOOL

ROBERT FIANCE BEAUTY SCHOOL

WESTCHESTER DIGESTIVE GROUP

CONNECT WITH ME!

Mobile: 407-***-****

Email: **********@******.***

West Palm Beach, FL 33411

- Mobile Med Data EMR

- Strategic Communications

- Team Leadership

- Excellent Customer Service

-Organizational Management

- Time Management

- Collaborative Nature

- Empathetic

- Goal-Oriented

- Tenacious Work Ethic

- Superior Professionalism

- Self-Motivated

WORK EXPERIENCE

EDUCATION & TRAINING

KATIANA

VALENTIN

PERSONAL PROFILE

PALM BEACH DERMATOLOGY

Medical Assistant 2023 to Present

- Assisting physician with patient care by obtaining histor chief complaint, as well as assisting with biopsies, surgical procedures and cosmetic procedures

- Complete lab requisition/pathology documents, Etc

Contact this candidate